News

Read All About It! AMS News and Local Updates

Mother's Day - AMS FulfillmentWe’ve been looking forward to this commemoration! YES – May 10th is Mother’s Day and let’s just say… there’s a whole lot of love and gratitude going on! Let every Mom, from the young one bringing her first to birth to the great grandma hugging her precious ‘grands’ – let every Mom have a beautiful day on Sunday, May 10th.

We always like to look and see who created the commemoration, and our first search took us to the following statement: “This date was officially established in 1914 by a proclamation from President Woodrow Wilson to honor mothers, following a campaign by Anna Jarvis, who sought to commemorate her mother and honor all women’s roles in the family.”

Our second search was a bit surprising: “Mother’s Day was originally rooted in a “Mother’s Day for Peace,” initiated by Julia Ward Howe in 1870 through her “Appeal to womanhood throughout the world,” also known as the “Mother’s Day Proclamation,” which called for women to unite for peace, specifically asking mothers to stop their sons from participating in war.”

Julia Ward Howe wanted to establish an annual “Mother’s Day for Peace.” Let’s just embrace them both. Apparently, Ms. Howe advocated for peace and the “amicable settlement of international questions”. Seems a very Motherly thing to do, so let’s go to the bottom line: Mother LOVES the life she brings into the world, including the precious the life of our sons and daughters threatened by war.

Mother’s Day is a Commemoration of LIFE

Yes, both Mother’s Day (May 10th) and Father’s Day (June 21st) are days in which we celebrate LIFE. We’re grateful to be able to lift up our voices on May 10th, and give our smiles and hugs, and offer some flowers or gifts to the Mothers we love.

In order to “lift up our voices” we did a search for the best Mother’s Day poems, and we were rewarded with an offering from Rudyard Kipling, one from Robert Louis Stevenson, and one from Edgar Allen Poe. [LINK]

          Mother O’ Mine by Rudyard Kipling

If I were hanged on the highest hill, Mother o’ mine, O mother o’ mine! I know whose love would follow me still, Mother o’ mine, O mother o’ mine!

If I were drowned in the deepest sea, Mother o’ mine, O mother o’ mine! I know whose tears would come down to me, Mother o’ mine, O mother o’ mine!

If I were damned of body and soul, I know whose prayers would make me whole, Mother o’ mine, O mother o’ mine!

          To My Mother by Robert Louis Stevenson

You too, my mother, read my rhymes

For love of unforgotten times,

And you may chance to hear once more

The little feet along the floor.

           To My Mother by Edgar Allan Poe

Because I feel that, in the Heavens above, the angels, whispering to one another, can find, among their burning terms of love, none so devotional as that of “Mother,” therefore by that dear name I long have called you—

You who are more than mother unto me, and fill my heart of hearts, where death installed you in setting my Virginia’s spirit free.

My mother—my own mother, who died early, was but the mother of myself; but you are mother to the one I loved so dearly, and thus are dearer than the mother I knew. By that infinity with which my wife was dearer to my soul than its soul-life.

Happy Mother’s Day!

To all of our clients who are Mothers, to all of our associates who are Mothers, and to all of our readers who are Mothers… today we commemorate Life and we Thank Mothers. Have a beautiful day… thank you and we wish you Love… every one!

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Cinco de Mayo - AMS Fulfillment Our readers know that we like to look into commemorations. Looking at the month of May we see a commemoration we all like – Cinco de Mayo! What does Cinco de Mayo commemorate? We’ll look into that. Maybe we’ll see our AMS Activities Committee planning some fun on the 5th of May!! But before we go there, let’s take a look at the other May commemorations.

The month of May is Jewish Heritage Month, it is Asian American Pacific Isander (AAPI) Heritage Month, and May 1st is Buddha Day, also referred to as Vesak Day. And then… we have a super big deal on May 10th… it’s Mother’s Day. It’s the biggest day of the year for Mom, so be sure and give her some love.

May 21-23 is known as Shavuot, which is a Jewish holiday commemorating the giving of the Torah, and that’s a pretty big deal. The next holiday is the Hajj. It takes place from May 25 to 30, and it’s a major holiday in Islam.

The 5th of May

What happened on the 5th of May? The History website gives us some really interesting information. It has to do with war and debt and greed. We recommend that readers go to the History website for the full story [LINK]. We’ll give you a glimpse of the story:

“Late in 1861, a well-armed French fleet stormed Veracruz, landing a large force of troops and driving President Juárez and his government into retreat. Certain that success would come swiftly, 6,000 French troops under General Charles Latrille de Lorencez set out to attack Puebla de Los Angeles, a small town in east-central Mexico. From his new headquarters in the north, President Juárez rounded up a ragtag force of 2,000 loyal men—many of them either Indigenous Mexicans or of mixed ancestry—and sent them to Puebla.

“The vastly outnumbered and poorly supplied Mexicans, led by Texas-born General Ignacio Zaragoza, fortified the town and prepared for the French assault. On May 5, 1862, Lorencez gathered his army—supported by heavy artillery—before the city of Puebla and led an assault.

“The Battle of Puebla lasted from daybreak to early evening, and when the French finally retreated, they had lost nearly 500 soldiers. Fewer than 100 Mexicans had been killed in the clash.”

Cinco de Mayo celebrates a battle won, against the French – i.e. Napoleon. It wasn’t a small victory – it was a battle for freedom – a battle won!! Here’s a little more from the History information:

“Cinco de Mayo, meaning “the fifth of May,” is a holiday that celebrates the date of the Mexican army’s May 5, 1862, victory over France at the Battle of Puebla during the Franco-Mexican War. The day—which falls on Tuesday, May 5 in 2026—is also known as Battle of Puebla Day. Although it is a relatively minor holiday in Mexico, in the United States, Cinco de Mayo has evolved into a commemoration of Mexican culture and heritage, particularly in areas with large Mexican American populations.”

Have a Happy Cinco de Mayo

On May 5th we’re going to have some fun here at AMS during the break. AMS is more than just a place to work… we’re a culture of fairness and integrity and respect, and we like to give meaning to our work lives. So… we definitely see Cinco de Mayo as a holiday deserving of recognition. That was a significant victory and we’re into celebrating freedom, so we’re happy to recognize the soldiers who fought and won!

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Supply chain - AMS FulfillmentWe use the phrase… Supply Chain… quite often. It’s time to take a close look and see exactly what a supply chain is. How many links are there in this chain, and what are those links. We’re curious since a fulfillment service is considered a link of the chain. Is it one link, or could it be more than one? Let’s look and see.

As usual, we went to AI to tell us what it says a supply chain is. “A supply chain is the entire network of individuals, organizations, resources, activities, and technology involved in the creation and sale of a product, spanning from the sourcing of raw materials to the final delivery to the consumer. It covers sourcing, manufacturing, storage, transportation, and distribution, with the goal of maximizing customer value and reducing costs.”

Okay… that chain has quite a few links so this could be interesting.

The Chain’s Links

The explanation continues as follows: “Supply chains generally involve five main steps: planning (forecasting demand), sourcing (procurement), making (manufacturing), delivering (logistics), and returning (customer service/returns).” Apparently, AI decided to skip past the warehousing, storage, picking and packing that comes between manufacturing and delivery.

The next paragraph gets interesting. It points to “steps” in the chain. “Product Flow: The movement of goods from supplier to consumer, including manufacturing, storage, and transport. Information Flow: The exchange of data such as demand forecasts, order status, and purchase orders. Finances Flow: The movement of money, including payments, credit terms, and invoicing.”

The Chain’s Flow

We found even more interesting information about what the truly functional supply chain provides for the people who use it: “Efficiency: An optimized supply chain reduces production costs and speeds up delivery cycles. Customer Satisfaction: It ensures products are available when and where needed. Competitive Advantage: Effective management helps businesses avoid risks and maintain profitability.”

Let’s pick a product and follow the chain. Mother’s Day is coming up soon and Mom has her heart set on a gorgeous silk blouse she saw online. We’ll follow the blouse along the supply chain from its start to your Mom’s hands. Raw silk is obtained by harvesting silkworm cocoons and reeling the long, continuous filament, and most silk fabric is created in China, so this is where Mom’s blouse begins.

The next link in the chain would be the company that purchases the silk fabric and creates the blouse. There would be some paperwork and money involved in this link, and in all the links to follow. Let’s say that this manufacturer creates and offers 20 different silk blouses to companies that sell clothing online. The manufacturer ships hundreds of their blouses to a fulfillment service where the blouses are warehoused and packaged for shipping when the online orders come in.

The fulfillment service receives the order, packages the blouse and ships the package to your Mom. And there we have it… product flow, information flow, and finances flow, ending in efficiency, customer satisfaction and profitability. If your Mom is dissatisfied and she wants to return the blouse, the fulfillment service can be that link in the chain too.

A supply chain is a network that connects various companies and individuals in the process of creating and delivering a product to consumers, starting with raw materials and ending with order fulfillment, and there we have it.

AMS Fulfillment is a LINK

AMS serves as a link in a whole lot of supply chains. And for some valued clients we do more than warehouse and pick, pack and ship. AMS provides customer service for those who need it, and we provide returns management as well. There are also value-added services, which can be something as simple as putting your Mom’s silk blouse on a nice hanger before shipping it. AMS is often referred to as a 3PL, which means third-party logistics company. Let’s conclude with a look at supply chain management and logistics [LINK].

“The terms supply chain management (SCM) and business logistics management or simply logistics are often used interchangeably but logistics is one link in the supply chain. Logistics deals with the planning and control of the movement and storage of goods and services from their point of origin to their final destination. Good logistics management prevents delivery delays and ensures products arrive in good condition, helping to lower costs.”

Okay, we should now have a better idea of what a supply chain is, and the role of a fulfillment service as a link in the chain. Now let’s hope Mom’s silk blouse travels safely through all of the chain links and arrives right on time and in excellent condition.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

 

culture - AMS FulfillmentLast week we closed our message with this statement: “AMS Fulfillment enjoys a very positive work culture.” Today we’re going to look into what it means to have a very positive work culture. How can our company’s culture benefit all stakeholders, i.e. our Clients, our Communities, our Associates and our Mother Earth? To begin, let’s see what AI says about a company’s ‘culture’.

“Company culture is the shared environment, behaviors, and atmosphere within an organization, while company values are the foundational beliefs—like integrity, teamwork, and growth—that guide decisions and actions. Together, they improve employee retention, engagement, and business performance. Strong cultures thrive on transparency, trust, and leadership living these values daily.”  

We know that Peoples have in common a developed culture, tribes have a culture, families have a culture, and governments operate within and adhere to a culture. The culture of a place of business can have an incredibly positive effect, experienced not only by the Associates who work there, but also experienced by the clients who depend upon the quality of the business. Culture also impacts the community in which the business operates, so we can say… without doubt… culture matters.

Where AMS Culture Begins 

We have spoken before about values-based leadership, and once again we thank the executive and managerial teams of AMS for their focus on values. It is through the decisions of these teams that AMS functions as a corporation with a positive, and unique culture.

What are the elements of a positive corporate culture? First, we see transparency and open communication from the leadership of AMS. The environment created is respectful and inclusive, with the company’s values apparent. At AMS we strive for continuous improvement and growth, with the leaders modeling their values in their decisions.

What this means is that we act honestly and build teams focused on serving our clients. When values are woven into a company’s culture, the results are simply… a very positive work culture.

Values-Based Leadership

In October of 2025 we offered a writing on values-based leadership wherein we listed the key characteristics of our leaders. We will quote [LINK] as follows:

“Authenticity: Leaders are true to their core values and beliefs, acting consistently with them. Integrity: Decisions and actions are guided by ethical and moral principles. Purpose: Leadership is driven by a clear sense of what matters most, providing direction and meaning. Alignment: The leader’s personal values and the organization’s shared values serve as a framework for all behaviors and decisions. Transparency: Values are openly communicated, creating a shared understanding and commitment within the organization.”

AMS is a B Corporation

As a B Corporation, we have stakeholders that we are committed to serve. Those who have a stake in our decision making are… our Clients, our Communities, our Employees and our Mother Earth. Yes, we are committed to respect and serve, and that commitment is the foundation of our company’s culture.

What would be the purpose of developing a positive work culture? What would be the purpose of becoming a B Corporation? Can we offer a simple statement in response to the purpose question? Here it is: At AMS we want our labor and our efforts to make the world a better place. That’s it. AMS puts this purpose before financial profit and that, in simple terms, is our company culture.

Our clients choose us not only because we can ‘get the job done’, but also because we focus on sustainability and transparency. We are proud to be the fulfillment service that offers integrity.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Gift - AMS FulfillmentOur readers are accustomed to an occasional focus on ‘commemorations’. This week we’re going to look a little closer and see if the monthly ‘commemorations’ have some value. Who knows… we might just have a little fun while we’re looking.

Last week we focused on an upcoming celebration of ‘Earth Day’. The week before we focused on ‘Stress Awareness’. It’s easy to see the value of commemorations as these special “days” bring our minds to awareness, and strengthen our resolve to protect the environment and value ourselves and our peace of mind.

AMS Commemorates

At AMS, some of our Associates like to participate in the awareness days in special ways. This month they are creating awareness of Stress on April 8th by wearing the color blue, and doing a walk while on break.

April is also Autism Awareness month and this too is a subject we can learn more about… how to help and assist individuals with autism. The day for the walk while on break is April 15, and the color is rainbow.

The Earth Day celebration is on the 22nd and the color is green. Earth Day is another gift of awareness – there are things we can do to care for our Mother Earth and the ‘day’ is a very good reminder.

The Commemorations List

A search gets us the following list: Earth Month, dedicated to environmental awareness. Stress Awareness Month focuses on mental well-being. National Autism Acceptance Month promotes inclusion. Celebrate Diversity Month honors diverse backgrounds. National Financial Literacy Month promotes financial education. National Garden Month celebrates gardening. Arab American Heritage Month recognizes contributions.

Those are some very good subjects to think about, read about, and by doing so, expand our awareness of ways that we can help make a better world.

Just a Little Fun

We mentioned that we might be able to have some fun. So, where is the fun? Under the title of “Other Notable Days” we find the following: National Find a Rainbow Day is April 3; National Wear Your Pajamas to Work Day is April 16; Husband Appreciation Day is also April 16; National Day of Silence is April 17 and National High-5 Day is April 23rd.

Just the list itself is fun! April 16 is a double up day. Wear pajamas on the job and appreciate the husband on the 16th. Then, amazingly, the very next day we are silent – no talking. We wait a few days and Victory arrives – it’s National High-5 Day. It seems that the creator of these ‘Days’ has a sense of humor.

Enjoying Awareness

Yes, there is value in placing our awareness on things we can improve and learn from. We truly appreciate our AMS Associates for bringing our attention to how stress affects our lives, and how we can decrease the stress and increase the peace. Our Associates are also bringing our attention to Autism and to the environment on Earth Day. We thank them.

AMS Fulfillment enjoys a very positive work culture.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Earth Day - AMS FulfillmentWe’re all very well aware of the environmental or conservation movement. More than a few businesses today practice environmentalism, putting a strong focus on recycling, conserving, respecting, protecting… doing everything possible to Not be detrimental to the natural environment. AMS is one of those businesses, and we don’t do it ‘for show’. We do it out of respect for Life and our beautiful Earth.

April 22nd is the anniversary of the environmental movement’s founding – Earth Day. Earth Day has been celebrated since 1970, when the environmental movement began in earnest.

There was a book published in 1962 that brought awareness to what was happening to the environment. That book, written by Rachel Carson, was entitled “Silent Spring”. The Silent Spring book truly raised awareness of the environment, and what damage was being done through pollution.

When it Began

The Farmer’s Almanac [LINK] tells us some of the details about Earth Day: “In the decades leading up to the first, Americans were consuming vast amounts of leaded gas through massive and inefficient automobiles. Industry belched out smoke and sludge with little fear of the consequences from either the law or bad press. Air pollution was commonly accepted as the smell of prosperity. Until this point, mainstream America remained largely oblivious to environmental concerns and how a polluted environment threatens human health.”

San Francisco activist John McConnell and Wisconsin Senator Gaylord Nelson are credited with getting the environmental movement started. They spoke out on toxic drinking water, air pollution, and the effects of pesticides and called for a demonstration. The demonstration turned out to be very successful, with 20 million Americans taking to the streets in the protest. From that beginning we now have Earth Day and much more.

The Farmer’s Almanac tells us what happened next: “President Richard Nixon led the nation in creating the Environmental Protection Agency, which was followed with successful laws, including the Clean Air Act, the Clean Water Act, and the Endangered Species Act.”

Nowadays on Earth Day communities get together to clean up their parks and pick up litter on their streets; they plant trees or flowers and gardens to add to the beauty and the health of their environment, and basically use the anniversary to make a commitment once again to care for the Earth.

AMS and the Environment

Some years ago, AMS established a Green Team to monitor and manage operational waste and recycling programs. From the Reporting Year 2023 we find the following data: 5,750 lbs. of scrap metal; 1,482,156 lbs. of cardboard; 50,800 lbs. of plastic stretch film; 6 tons of co-mingles plastic bottles and aluminum cans; 30,000 lbs. of chipboard; 3,000 lbs. of paper; 8 pallets of IT equipment.

Our efforts at AMS are to create environmental management practices that reduce any negative impact on the air, climate, water, land, and biodiversity. This includes the direct impact of our operations and, when applicable, our supply chain and distribution channels.

AMS is a B Corporation, and as such, we have a legal commitment to extensive recycling. We also use biodegradable packaging, and we keep sustainability at the forefront with regard to our warehouses and offices. On Wednesday, the 22nd of April we will join in gratitude with all other Earth Day celebrants… gratitude for our beautiful Mother Earth.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

 

Stress - AMS FulfillmentToday we’re going to create and embrace the human being’s most desired state … a mind at Peace. Our subject is the opposite state of being we’re all quite familiar with … Stress. We know what it means to be stressed. Looking into April commemorations, we begin by examining ‘stress awareness’ to see if we can lift it off of our shoulders. Here’s how AI describes it:

“April is Stress Awareness Month, recognized annually since 1992 to raise awareness about the causes and cures of our modern stress epidemic. It focuses on recognizing symptoms—such as fatigue, irritability, and physical aches—and adopting healthy coping mechanisms like exercise, proper sleep, and counseling to manage, rather than eliminate, daily stressors.” 

Stress is a very broad subject. When we look for what causes stress, we can easily come up with lots of causes… everything from poor health to not enough money to a storm on the horizon to the freeway traffic to the global ‘news’ threatening nuclear war. Basically, stress is triggered by fear thoughts and fear messages. Nowadays we’re inundated with negative news. One solution can be to turn off the news reporter. Sometimes that’s the best choice.

Stress at Work = No Injuries

The stress-free environment in an AMS warehouse has to be safe, with no threat of injuries to our associates. AMS has operated for years with a strong focus upon safety in our warehouses and offices, and because of our training and precautions we very rarely see injuries.

Some of our associates have to lift heavy objects from time to time. Our associates tasked with that job, are specifically trained in how to lift a heavy object without musculoskeletal strain of the back, shoulder and neck. Safety is #1.

Our walkways in the warehouse are closely monitored to avoid slips, trips and falls due to spills or clutter. We also give new associates extensive training on avoiding injuries caused by forklifts, conveyors and other industrial equipment. At the AMS warehouses there will be no items falling from high shelving due to poorly stacked pallets. Not at AMS.

In other words, we care about our associates, and we absolutely take every step we can take to make sure they don’t have to deal with work-related stress. In fact, we hope that their time and duties at work serve to relieve stress. And finally, we hope the traffic, in the drive to and from work, just moves right along… no worries, just a comfortable flow.

AMS Benefits

We are told that exercise triggers a happy feeling due to endorphins, and we’re encouraged to utilize natural supplements and essential oils. Other recommendations in dealing with stress include deep breathing and soothing music. These things help, and at AMS we encourage healthy living. And… we go the extra step to make sure there is more help available if needed.

AMS has a free Employee Assistance Program (EAP). This program gives every associate and their entire household access to licensed mental health professionals 24/7. This is such a valuable benefit and we know that benefits really matter. Employees want to stay in good health and have access to what they need, and we want this for them. The EAP provides access to a therapist, and a phone number that gets answered day and night.

Symptoms of Stress

Let’s look at what the Internet tells us are the symptoms of Stress: headaches, rapid heart rate, anxiety, and trouble sleeping. We can add to that our ‘fear’ thoughts.

The first method of relieving stress has to be 100% common sense… let go of situations you cannot control. We mentioned everything from poor health to not enough money to the storm on the horizon to the traffic to the global ‘news’ threatening war. We can’t control the weather, so storms will come and go and we’ll make it through. We also can’t control the global ‘news’ threatening war.

Here is what AI says are commonly recommended stress management tips:

“Manage What You Can: 1) Let go of situations you cannot control. 2) Practice Self-Care: Focus on the “Big Three” — regular exercise (walking/swimming), nutritious diet, and proper sleep. 3) Connect: Discuss problems with friends, family, or a professional counselor. 4) Relaxation Techniques: Utilize techniques such as meditation, deep breathing, or yoga to calm the mind.”

We wholeheartedly agree with these suggestions. Self-care matters a lot and we encourage utilizing the meditation and breathing methods of calming the mind. We also encourage use of the Employee Assistance Program (EAP) to help out if the stress gets to be a burden. And, if the stress creates the need to take time off work, we encourage our associates to request paid time off (PTO).

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Spring - AMS FulfillmenttWe’re moving into the Spring season, and the increase in sunlight is energizing! With Spring here, we are seasoned in our preparation for increased demand, shifting product lines, and optimizing warehouse space for faster turnaround times. Proactive planning in March ensures that inventory is positioned correctly before the busy season hits.

March is when we experience the Vernal Equinox – taking place March 20th and 21st. It marks the official start of Spring. The Vernal Equinox means that the sun crosses directly over the equator. What that means for us is a balance of light followed by an increase in light. The AI overview tell us the story:

 “Historically celebrated as a time of rebirth and fertility, it marks the start of the new year in some cultures, such as the Persian New Year (Nowruz). It is also famously marked by the “serpent” shadow on the Kukulcán Pyramid at Chichén Itzá.”

March Commemorations

Being in balance, with the light increasing, the inspiration of this time period is ‘new energy’ and preparation for a new year of growth of the garden and discovery of ways to improve. We checked online to see what the March commemorations are this year, and there we found that March is “Women’s History Month” and “B Corporation Month.” In last week’s blog we covered women’s history, and this week we will look inside the best B Corporation that we know… AMS Fulfillment.

AMS Fulfillment is proud to be a B Corporation, certified in 2017. What this means, in essence, is we make a commitment to do what is right in all areas of our business. This B Corporation membership basically means we have ethical standards. The B Corporation has made a legal commitment to balance profit with purpose.

A company committed to the B Corporation’s “Business for Good” model will certainly empower women. Placing ‘Women’s History Month’ into the B Corporation movement is a natural fit because both celebrate businesses that prioritize people and social equity alongside profit. For example, a quick search for women-owned B Corporations takes us to:

#EileenFisher #SustainableWomensApparel #CircularFashion;  #SheaYeleen #EthicalBeautyProducts;  #GladRags #FeminineHygeine;

It is our pleasure to spotlight “Women in Logistics”: at AMS we celebrate our female warehouse managers, drivers, and supply chain analysts, focusing on their unique contributions to our business.

Let’s put it this way… this Spring, March 2026, AMS continues to look into additional ways to live up to the highest standards any business could seek. We call it a commitment to ‘continuous improvement.’ Readers can check out our B Corporation commitment [HERE]. Quoting from the AMS website: “Achieving the B Corp designation is the beginning of a journey of continuous improvement, not the destination.”

Continuous Improvement

What does it mean for a business to continuously improve? What does it mean to be a “Benefit” corporation and to continuously improve? For us, what it means is to make choices that benefit the people and the natural world. Our commitment, at AMS Fulfillment, is to benefit the clients who trust us, our associates who work with us; the communities in which we exist and the environment, our shared Earth.

This requires transparency, and AMS has nothing to hide – our service is simply us doing our best and keeping an eye out for ways to improve. Continuous Improvement, aka in each and every way, being a decent human.

 An Exceptional Month

We have made it through the Winter, and, metaphorically, here we are, ready to grow another garden. This season AMS Fulfillment will do its best for our exceptional clients, our dedicated associates, our communities and our shared Earth. And… we will continuously improve.

There we have it! We are commemorating B Corporation Month and the end of Winter/beginning of Spring. Here we go… let’s grow!

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Women's Month - AMS FulfillmwntA few weeks ago, we looked into Black History Month and we asked… why do we need a designated month? Is not Black history American history? Surely W.E.B DuBois is in our school children’s history book, and Marcus Garvy, and Harriett Tubman. Well, unfortunately Black History Month is still needed. The school books have some improving to do.

Now we have entered the month of March. Surprisingly March 8th is designated as International Women’s Day and the month of March is Women’s History Month. Apparently, it has taken some special efforts to get women’s story into the history books. Well, let’s just say it this way: our American History books have been a little bit out of balance.

Equality in the History

The task, of course, is to tell the actual history, also known as “what really happened.” Women could not vote in elections. We did learn about the Suffragettes and their victories, so some of the history is in the books. But we didn’t know that married women could not own property, and legally, somehow women ceased to exist when married. Let’s look at what AI says:

“Historically, married women in the US and UK could not own property, sign contracts, or keep their own wages due to the legal doctrine of “coverture,” which merged a wife’s legal existence into her husband’s. This meant husbands controlled all property, with significant legal reform only beginning in the mid-19th century through Married Women’s Property Acts.”

Paying women less than men while they’re doing the same job… well, if we look at what’s going on in today’s world, there are still examples of that injustice. We can definitely say… not at AMS Fulfillment. Our management and our ‘decision-makers’ are both women and men, and we’re grateful for that. AMS is a B Corporation, and our leadership is Values-Based. That means our clients, our employees and our communities expect the best from us and we are proud to live up to their expectations.

A Victory Story

We’re going to tell a story that is both Black History and Women’s History. We will tell the story of Ida B. Wells, a Black woman who succeeded in a very hostile world. She is described as a journalist, anti-lynching activist, women’s suffragist, and early civil rights movement leader. Her story is heroic, and there are so many achievements it would take a book to list them.

Ida B. Wells is one of the founders of the NAACP so we’ll start there. She started documenting lynchings in the 1890s and debunked the fallacy that lynching victims were guilty of crimes. She exposed the truth, that lynchings were used to terrorize the people. The following information is from Wikipedia.

“Wells was born into slavery in Holly Springs, Mississippi. She was freed as an infant under the Emancipation Proclamation, when Union Army troops captured Holly Springs. At the age of 14, she lost both her parents and her infant brother in the 1878 yellow fever epidemic. She got a job teaching and kept the rest of the family together with the help of her grandmother, later moving with some of her siblings to Memphis, Tennessee.

Courage is Her Foundation

Ida B. Wells wrote for a newspaper she owned, entitled “Memphis Free Speech and Headlight.” Her reporting covered incidents of inequality, and her journalism was published in Black-owned newspapers across the nation. Because of her success she was threatened with criminal violence and a white mob destroyed her Memphis newspaper office and press. She decided to leave Memphis and move to Chicago where she met and married an attorney named Ferdinand Barnett. They had a family, and she continued her lifetime of work organizing for civil rights and the women’s movement.

“Wells’ role in the U.S. suffrage movement was inextricably linked to her lifelong crusade against racism, violence and discrimination towards African Americans. Her view of women’s enfranchisement was pragmatic and political. Like all suffragists, she believed in women’s right to vote, but she also saw enfranchisement as a way for Black women to become politically involved in their communities and to use their votes to elect African Americans, regardless of gender, to influential political office.”

Ida B. Wells died in 1931 and interestingly, in 2020 she was honored with a Pulitzer Prize. The prize came with a citation as follows: “For her outstanding reporting on the horrific and vicious violence against African Americans during the era of lynching.”

Celebrating Her Life

Last year (2025) the U.S. Mint put Ida B. Wells’ image on the quarter. The launch was celebrated at the DuSable museum and in the National Women’s History museum.

Women’s History Month is a dedicated month to reflect on the often-overlooked contributions of women to U.S. history. International Women’s Day (March 8) was established by the United Nations in 1975, recognizing that fundamental freedoms and human rights require the equality of women. Our favorite message from this year’s event is “One child, one teacher, one book, one pen can change the world.” The life of Ida B. Wells certainly proves it true.

Recognizing the Women of AMS Fulfillment

We honor and thank the women of AMS, from the executives to the supervisors to the laborers – you are SO VITAL to our success and the success of our clients. We appreciate your wisdom, your talent, your voice… we thank you and we know your value is beyond measure. Happy Women’s History month to all!

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

 

Time change - AMS FulfillmentIt happens every year and we make the adjustments. Even so, it’s good to go through the rules and regs of Daylight Savings Time. On Sunday, March 8, at 2:00:00 am, the clocks are turned forward 1 hour to 3:00:00 am local daylight time. Two o’clock turns into three o’clock and there we have it. An hour vanishes, and when the alarm goes off, we might still be a little sleepy.

The History

We were curious as to what was the reasoning behind this “Daylight Savings Time” idea, and we found some interesting history at this [LINK].

“Before the U.S. adopted standardized time zones, cities set their clocks based on the sun, leading to widespread inconsistencies, especially for railroads, according to the Bureau of Transportation Statistics. To address this, U.S. and Canadian railroads implemented four time zones in 1883, creating the foundation of today’s system.

“In 1918, Congress officially established time zones and introduced daylight saving time during World War I to conserve energy. Though DST was later repealed in 1919, inconsistent local observances of time created confusion. The Uniform Time Act of 1966 sought to fix this by standardizing DST nationwide while allowing states to opt-out.

“The Department of Transportation has helped ensure uniformity in timekeeping since 1966. Time zone boundaries have continued to evolve, with adjustments as recently as 2010, when Mercer County, North Dakota, chose to switch from Mountain to Central Time.”

There are two states that do not observe Daylight Savings Time, and they are Hawaii and Arizona. There is an exception in Arizona and that is the Navajo Indian Reservation. Also the U.S. Virgin Islands, American Samoa, Guam and Puerto Rico do not observe Daylight Savings Time.

Saving Daylight?

Apparently, the notion of saving daylight is as follows: We will maximize the sunlight during the Spring and Summer evening hours. Also, when Daylight Savings Time was originally established, the argument was that we will reduce energy consumption, increase recreational time, reduce evening traffic accidents and crime, and boost retail sales.

The notion of ‘saving light’ was attributed to farmers, but in fact farmers generally oppose Daylight Savings Time because their schedules are dictated by the sun and not the clock. Critics also argue that the human circadian rhythms are disrupted and this leads to sleep deprivation and an increase in heart attacks.

Get Ready AMS!!

Whatever the arguments for and against, it is our reality. Beginning on March 8th and ending on November 7th our work schedule and our Associates will accommodate the change, giving up a morning hour of sleep in exchange for an hour of sunlight in the evening.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

sustainability - AMS FulfillmentAs our readers likely know, sustainability matters to AMS Fulfillment. We don’t talk about it often, but AMS is a B Corporation. As a B Corporation we have legal and moral commitments to our clients, our employees, our communities and our beautiful earth. We achieved B Corporation status in 2017, and with consistent efforts we have achieved carbon neutral status.

AMS has worked hard in order to recycle all of the waste that is generated in the fulfillment process, including stretch plastic. We use energy-saving lighting and temperature control in our warehouses and offices, we utilize biodegradable packaging, we carefully maintain our vehicles and we help our clients with returns management, making sure that their returns are handled with sustainability in mind.

In this writing we will focus on the trends in sustainability, especially within the supply chain and in fulfillment.

Sustainability Trends

AI-driven Transparency: We see that AI has been bringing about positive change and increasing transparency and regulatory compliance. Companies have been utilizing digital tools to track emissions, and AI is helpful in this measurement. AI is also being deployed to reduce waste.

Circular Economy: What ‘circular economy’ means is handling returns of products in a sustainable manner, doing repair and generating resale initiatives. Circular economy strategies have become a part of the core business model. The determination to recycle and/or reuse is shaping product design and sourcing decisions. At AMS Fulfillment, we offer to manage returns for our clients, and we are committed to the circular economy strategy, offering repairs, reselling, and donation as well as sustainable recycling.

ESG Framework: Another trend in the supply chain is to establish an ESG framework. ESG stands for Environmental, Social and Governance. Sustainability is the goal of the ESG framework. It measures carbon emissions, labor practices and board diversity, and uses these measurements to analyze performance. As a B Corporation, AMS established an ESG framework several years ago.

Climate Adaptation: There is a trend of ‘climate-proofing’ due to extreme weather, with investment in nature-based solutions. Companies are diversifying their suppliers and investing in nature-based, secure resources. Climate adaptation would also include climate-proofing their buildings and offices. As we mentioned, the AMS warehouses and offices are climate-proofed to the degree that we are carbon neutral.

The Primary Sustainability Trend

Our research takes us to what we conclude is the primary trend of sustainability in the supply chain. We’ll quote the response of AI to our question:

“Looking to 2026, circular economy strategies have started to become embedded in core business models rather than treated as sustainability add-ons. The principles of reduce, reuse, and recycle are increasingly shaping product design and sourcing decisions.”

We are proud of our efforts in this area, with our Returns Management team’s focus on repair, reuse, donate, recycle – we take every possible step to advance the circular economy. We are proud of our clients as well with regard to the circular economy trend, and we thank them for choosing AMS.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.

Returns - AMS FulfillmentAs readers know, AMS Fulfillment is a full-service third-party logistics company, also referred to as a 3PL. We do it all… warehousing, pick and pack fulfillment, eCommerce fulfillment, B2B/wholesale fulfillment, shipping, kitting and value-added services, warehouse management, inventory management, customer service, and returns management. What about Reverse Logistics?

The term, ‘Reverse Logistics’, actually refers to Returns Management. Returning a product to the seller or the seller’s fulfillment service wherein the customer receives a replacement or a refund. It’s like the river flows from consumer to manufacturer (upstream) rather than from the manufacturer to the consumer (downstream).

Here is how Google describes it: “Reverse logistics is the management of the supply chain in reverse, handling the movement of goods from the end-user back to the seller, manufacturer, or distributor. It involves processing returns, repairs, recycling, and refurbishing to recover value, ensure proper disposal, and improve customer satisfaction.” 

Our Team of Associates

Google got it right describing what is involved. “Processing returns” brings about reverse logistics. That’s one of the many services we provide at AMS. We very much appreciate our Returns Management team. They are wise and thorough, and highly trained. It takes skill to make decisions as to the handling of the product, and our clients deserve our best. Let’s look at what they are required to do.

There are several stages of decision-making when a product has been returned. A member of our Team will decide … where does this go? The first question leads to many more decisions. Reverse logistics actually goes beyond just managing returns. Our team member will be well versed in the Client’s wishes, and will make the decisions. Here’s an explanation of the decisions involved:

1) Returns Management refers to the handling of customer returns, exchanges, and damaged items. 2) Repairs and refurbishing take place when possible, restoring products to functional, saleable condition. 3) Recycling and disposal take place when the materials cannot be reused. 4) Recalls refers to managing the return of defective products. 5) End-of-life management is the handling of products that have reached the end of their useful life.

Benefits of Efficient Returns

At AMS we understand the benefits of having a wise and well-trained team: 1) Efficiently managing returns reduces waste and lowers expenses, leading to cost reduction. 2) Top notch returns management supports the circular economy by recycling, repairing, or reusing products, which reduces environmental impact. 3) A smooth return process enhances customer satisfaction and trust. 4) Properly handling returns allows our clients to recoup value from returned items through restocking, repairing, or reselling in secondary markets. This is foundational to our values and beliefs as a B Corp certified organization.

What Truly is Reverse Logistics?

It seems that Reverse Logistics is Returns Management with a plus. The plus is the AMS associates who make it work. Their aim is to quickly get the inventory back onto the shelf as shippable finished goods (for those items that can be refurbished), and to do their best to minimize the costs associated with returns handling.

There is uncertainty and complexity involved in processing returns, and for that reason AMS carefully consults with the client and gives the team of associates thorough training. Processing returns requires careful handling and inspection of items to determine the best destination.

AMS collaborates with the client to create effective returns management solutions for each client, often integrating with their desired returns fulfillment platform, and perform the work to get the return registered in the system, data communicated back to the client, and the product back on the shelf and ready to sell. If the product is damaged and cannot be resold, we set it aside for donation, alternate sales channels, recycling, or destruction in a sustainable fashion.

Let’s conclude with a very big Thank You to our Returns Management/Reverse Logistics Team for their dedication and expertise. Returns are an unfortunate reality for many of our clients. At AMS, we help to streamline this negative work through employing a great crew, automated systems, and client-specific processes.

# # # #

Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.