Order Management

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Delivering Technical Expertise

Due to our extensive experience with large-scale product fulfillment for both B2B and D2C orders, we understand order management and order data flow requirements of all types. AMS utilizes multiple integration options to offer a great deal of flexibility to our clients. AMS has seen it all and done it all while managing orders for a wide variety of fulfillment channels and clientele.

The AMS Management team works closely with each client to determine the best approach for managing orders and the flow of order-related data. We collaborate closely with our clients, regardless of how they choose to process their orders. Our technology makes passing order, shipping and inventory data among ERP, accounting, e-commerce, order management and warehouse management systems easy.

Our technology system supports diverse order types, including:

  • At-once B2B and B2C orders that ship immediately from available-to-sell inventory
  • Routed orders that are held for pickup and shipped within a delivery window
  • Amazon and other drop ship orders that must adhere to strict rules and timing requirements
  • Back order management

EDI Order Management

AMS Fulfillment will integrate an end-to-end automated solution directly with our clients or perform order processing through a third-party system or a retail partner’s EDI portal. We generate UCC/GS1-128 labels, implement retailer routing guides and manage deliveries within prescribed ship windows.

Our EDI transactions include:

  • EDI 850 — A purchase order transaction set, used to place an order for goods or services. The 850 generally provides the same information you would find in a paper purchase order (PO) document, including: item, prices, quantity ordered, shipping details, payment terms and discounts.
  • EDI 997 — Functional Acknowledgement to confirm receipt of the EDI 850
  • EDI 810 Invoice — Replaces the traditional paper-based invoice
  • EDI 856 Advance Ship Notice — Describes the contents of each shipment and how items were packed
  • EDI 855 Order Acknowledgement — Sent in response to the EDI 850 to confirm you can meet the requirements set in the purchase order
  • EDI 860 Order Change Request — Sent to request an update to the details on the original purchase order
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