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Read All About It! AMS News and Local Updates

safety - AMS FulfillmentThe first week in May was Occupational Safety and Health Week and the entire month of May is recognized as Global Health and Fitness Month. The Safety and the Health of our employees ranks high among AMS’ concerns, and we do have a strong focus in these areas, so let’s look into it.

We’re going to recognize both of these commemorations today, first by highlighting AMS’ comprehensive Safety program and secondly by pointing out the vital Health Assistance we offer to all employees.

The Commemorations

Occupational Safety and Health Week is a national commemoration dating back to 1997 when an agreement was made between Canada, the US and Mexico to focus on occupational health and safety. In the first week in May a campaign is directed at employers, employees and safety organizations, focused upon safety issues.

Global Employee Health and Fitness Month dates back to1989 when a national health organization created the commemoration, taking place in May, with the aim of improving the health of the global workforce through initiatives and helpful programs. This commemoration is focused on encouraging mental well-being and healthy living.

Occupational Safety and Health at AMS

In a fulfillment company there is risk of ergonomic injuries. Here’s what Google says about ergonomics:Ergonomics is the scientific study of people at work, and occupational ergonomics is the practice of designing tasks to fit the worker, rather than forcing the worker to fit the job. The goal of ergonomics is to improve worker performance, productivity, health, safety, and comfort, while also preventing soft tissue injuries and musculoskeletal disorders (MSDs).”

At AMS we always have and always will design our tasks to fit the worker. We also protect the health of our employees through comprehensive safety training with regard to ergonomics. Every employee is trained in the best methods of avoiding strain on the body, and this training is done following OSHA guidelines.

We understand and practice the safe means of doing repetitive movements as well as safety when handling heavy packages. AMS has an outstanding safety record with far fewer lost-time injuries than most of our competitors, and we also strive for continuous improvements in our training procedures. AMS is into Safety!!

Mental Health and Healthy Living at AMS

The promotion of health and fitness is described online as follows [LINK]: “Every year in May, Global Employee Health and Fitness Month aims to improve the health of the global workforce. Through initiatives and helpful programs, the campaign encourages employers to engage their employees in healthful activities. It also provides a variety of wellness and fitness programs to complement already existing programs. Employers with wellness programs have healthier employees who are more productive. Wellness programs reduce overall healthcare costs and reduce illness and injury.”

AMS has two wellness programs in place as benefits of employment, those being our Employee Assistance Program (EAP) and Health Advocate Support. We encourage our employees to make use of these free programs, and they do.

The EAP covers a very wide range of employee health assistance. Employees are given access via phone to professional assistance that is free of charge. This assistance includes consultation with licensed mental health professionals to help with emotional well-being, family and relationships, work/life balance and so forth. There is also access to professional legal assistance, help with financial tools and resources, help with substance use and other addictions, and if it is needed, dependent and elder care resources.

Health Advocate Support is a mobile app offered by AMS to all employees. The app offers health services and assistance. A huge amount of information is available as well as news alerts, tips to improve well-being, and even a symptom checker for a variety of conditions to help employees decide when to call the doctor and what can be done at home.

In addition to our wellness programs, we encourage our employees to manage their health quickly and securely via the United Health Care app which helps guide them through the healthcare benefits. At this app employees can access wellness programs, earn fitness points, and redeem rewards and much more.

Our Employees Have a Stake

AMS is a B Corporation, and that means we have stakeholders in our business; those being employees, community, clients, environment and ourselves. We know the value of our employees! They directly serve our clients and that is significant value. We are committed to consider our employees when making decisions and committed to create circumstances for their well-being. Employee safety is always on our minds as is employee health.

When our employees are safe, healthy and cared for we succeed!!

To our valued employees – we encourage you to contact HR and make use of the EAP and Health Advocate support any time you have the need. We also encourage you to report any and all safety concerns to your supervisor – and we thank you for your help. Safety is a primary concern.

** ** **

AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

EOM - AMS FulfillmentThank you for your exemplary performance during the month of April: KRISTINA S., TAJA C., STACY C., JAMES G., JEANNETTE S., AMBER S., TIFFANY S., JOSE R., and EDITH S.

In the fulfillment industry, employees directly serve the company’s clients, making their efforts vital to the growth and success of the business. At AMS Fulfillment we appreciate and value our employees, and we respect and invest in them. Every month we see our employees working hard with such outstanding dedication and we are continually impressed by the results they produce!

Congratulations to this month’s winners! All Winners will receive an Employee of the Month Certificate, T-Shirt, and Quarterly Celebration Lunch!

** ** **

KRISTINA S., Operations Supervisor II (11/27/2006) Boulden, DE

“Krissy has been with the company for almost 18 years, and she worked her way up from “stuffing envelopes” to Operations Supervisor I. Krissy is always willing to come in early, stay late, and come in on the weekends to make sure all orders are completed, and deadlines are met. Krissy is also willing to learn as much as she can within the company. She displays a level of dedication that has been extremely valuable to the company, and she is a great leader.” – Lori F.

TAJA C., Operations Lead I (03/02/2022) Churchman’s, DE

“Taja has been a recent addition to our Churchman’s team, coming over from the Boulden Facility.  Taja has stepped into the role of VAS lead for CT and has been nothing short of a rockstar since joining us!  Taja’s enthusiasm with the team is infectious, her attention to detail is unmatched and her hunger to learn more is always evident… even if it’s just a new word of the day!  Taja has contributed so much to our team since starting over here in March and has truly been instrumental in getting VAS off and running in Churchman’s. We also LOVE when her son LJ stops by to say hello and shows us his newest toy car. I am excited to see her continued growth with us at AMS and as an individual. I consider myself super lucky to have her here as part of the Fam!” – Sarah M.

STACY C., Senior Account Manager (04/18/2016) Client Services, Valencia, CA

“I want to nominate Stacy Carrillo as Employee of the Month due to their exceptional performance in their role as Senior Account Manager. Stacy’s work, dedication, and attitude have significantly impacted their team and other departments within the organization. Stacy has also established excellent relationships with all their accounts, which has significantly contributed to the achievements of the Account Management team. Stacy is always available to help and consistently brings new ideas and solutions to the table. It’s great to have someone like Stacy in a leadership role, as Stacy works really hard to maintain a positive culture, making everyone on the team feel valued and appreciated. There are many more attributes we have added to this submission below, but we must say that Stacy is amazing, and we truly enjoy the work we do together!” – Evelyn R. and CS03 Team

“Stacy is always overflowing with positivity and a can-do attitude and strives to go above and beyond for AMS and its clients. Stacy demonstrates that they are second to none amongst their peers.” – Manny M

“Just when you think you matched Stacy’s high positive energy, they level it up again! Stacy is a positive energy powerhouse.” – Cade R

“Stacy’s unwavering dedication, exceptional intelligence, and contagious energy have truly made a significant impact on our team and the company as a whole. Stacy is well deserving of this recognition and continues to ensure that the team strives for nothing but the best.” – Sandy V.

“We are grateful to have Stacy as a manager, not only a manager but a great leader who leads by example. Thank you for all the support and belief in OUR team.” – Jocelyn G.

“Stacy does it all! They are always there to support, coach, and lead our team!” – Jason H.

“Stacy is a pivotal force within our team, always bringing good energy, and being available for us all. Stacy’s hard work and dedication speak for itself through the accounts. Thank you for leading us by example.” – Esperanza E.

“Always there for the team, the positive attitude is contagious and motivational.” – Ingrid I.

“You make a difference every day. Your commitment inspires us all. We are grateful for your exceptional work, and you are a valuable asset to our team. Thank you for all you do to make us better every day!” – Ana M.

JAMES G., Inventory Receiving Specialist I (06/16/2011) HQ WH, Valencia, CA

“James continues to “KICK BUTT”, day in and day out as he consistently maneuvers through each client replenishment as fast as they drop orders! He is always willing to get it done, come early, work weekends, help others, and work with sharp skill and precision. James assists all sides of the business and makes sure that he leaves no work undone. James is a Team player, a safe driver, quick and efficient, and an all-around great person.” -Ignacio F. & HQ Receiving Team

JEANNETTE S., Operations Associate II (11/12/2021) LIV, Valencia, CA

“Jeannette is an Outstanding Employee here at Livingston. Jeannette demonstrates her dedication to AMS daily by reporting to work every day, working hard, and has no problem taking on any task that is given to her. Jeannette works at “The Wall” and pick-packs. When other locations have an increased work volume, Jeannette is one of the first employees that other members of leadership request, and she is well respected in other departments and locations.  Jeannette could always be counted on in every way, she is an AMAZING TEAM PLAYER. Thank you, Jeannette, for all your hard work, commitment, and being the Team player that you are!!”– Saul M.

AMBER S., Operations Manager I, (05/09/2022) Newark, DE

“Amber has been climbing the ranks here at AMS, and has been recently promoted to Operations Manager, a well-deserved promotion! So not only are we celebrating Amber as EOM, but she is also our new Ops Manager!! Amber will now be taking point at the Newark facility.

“To keep this recognition to only EOM would be doing an injustice. Amber is dedicated to getting the job done and willing to go the extra mile. This drive and willingness to learn all areas in the building have helped her create the success she has. Amber has not only excelled in operations, but she has created great repour with the CS team.

“She came to us from a staffing agency as an Ops Associate and as this building started growing, we needed leadership, and Amber was a well-earned choice and became a Team Lead. In a short period thereafter, she was promoted to an Ops Supervisor, and continuing to show us her skills- she is now an Ops Manager.

“As Director of Operations, it is a great feeling to know that I can go on vacation and the building is in good hands. I am proud of the leader you are and excited to witness your continued growth. Sometimes it may feel difficult but that is temporary. You are the future of AMS, keep pushing forward!! Thank you Amber and I wish you continued success.” – Steve C.

TIFFANY S., Operations Lead I (05/03/2021) New Holland, PA

“Over the past few months, Tiffany has demonstrated significant progress in her position as Operations Associate 1. Tiff has shown enhanced proficiency in comprehending client requirements, taking ownership of tasks, and improving communication skills. Tiff consistently displays a strong work ethic, often going above and beyond by willingly working additional hours to get the job done. Tiff should take pride in her personal and professional growth. This acknowledgment is well deserved!” – Wendy M.

“Tiffany is a wonderful asset to the operations department and fully deserves this recognition. Tiffany is dedicated and hardworking, committed to constantly learning and developing best practices for managing routine activities efficiently and effectively, and is consistently reliable and quick to respond to communications and provides follow-up whenever it is necessary promptly. She is very much a team player and always shows consistent effort and a positive attitude. I believe that Tiffany is truly deserving of this recognition, and I am positive that she will continue to make a positive impact in her role with AMS.” – Elaine K.

JOSE R., Operations Associate III (10/30/2018) WIL, Valencia, CA

“Jose is an excellent worker. He has 100% commitment to do the job correctly and in an efficient way the first time. Jose very easily moves to whatever task is assigned to him. He will also produce suggestions on how to make the job more efficient. He always has a positive attitude which spreads across to other AMS co-workers. We appreciate his commitment to his work.” – Larry M.

EDITH S., Laser Engraving Specialist (08/16/2021) WIT, Valencia, CA

“Edith has been with us since 2021 as she has grown tremendously! She gives her best efforts every day and takes the initiative to get things done. She is always willing to learn new things. She is a good team player when it comes to helping with things that she may not be accustomed to daily, like handling engraving orders. Edith shows up every day very positive-minded and is someone we can always count on. It has been a pleasure watching your growth!! Thank you !!” – Yesenia P.


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To all of our Honorees, please know that whatever role you play, you are the reason for our success. Congratulations and Thank You!

** ** **

AMS Fulfillment is a Certified B Corporation, committed to put People and Planet before Profit. We work to B the Change we wish to see in the world.

AMS FulfillmenttThere are lots and lots of commemorative days, created in order to bring our attention to an event, or a change that is needed, or a person who deserves recognition. The commemorative day associated with May 24 is National Brother’s Day.

The intention of this unofficial holiday is to celebrate the marvelous relationship between brothers and sisters and brothers and brothers. Ask anyone about their brothers and most likely you’ll get a lot of understanding and love and support and reliance and gratitude. You might also get some rivalry and disappointment as sibling relationships can be complicated.

Our intention in this writing is to take the word ‘brother’ to another level, that is the level of ‘Brotherhood’. But first, just a moment of history of the commemoration.

A Bit of History

We will begin with a quote from National Day [LINK]

“The word ‘brother’ stems from the Latin root ‘frater’ and the Proto-Germanic word ‘brothar,’ which itself comes from the Proto-Indo-European root ‘bhrater.’ Regardless of origin, both in words and in blood, our brothers have our backs over and over again. They’re our closest friends and, sometimes, the most annoying people we know. But we love them anyway. Even some of the most famous people in history had brothers to lean on and be annoyed by.

“Brother’s Day has been celebrated on May 24 since the year 2005. Although the exact details of the holiday are unknown, it was Alabama-based C. Daniel Rhodes who had first organized the holiday and its proceedings. In some regions, National Brother’s Day is an unofficial holiday. It is not to be confused with National Siblings Day, which takes place in April.”

What is Brotherhood?

To our minds, ‘Brotherhood’ is a crown of humanity. To live with each other as Brothers is a deeply desired state. When corporations practice DE&I that should be recognized as an effort they are making toward true Brotherhood.

We have found two poems for your enjoyment and understanding. The first is from Langston Hughes, entitled “I, Too”.

I, Too Poem by Langston Hughes

I, too, sing America.

I am the darker brother.
They send me to eat in the kitchen
When company comes,
But I laugh,
And eat well,
And grow strong.

I’ll be at the table
When company comes.
Nobody’ll dare
Say to me,
‘Eat in the kitchen,’

They’ll see how beautiful I am
And be ashamed-

I, too, am America.

What a beautiful offering, and deeply relevant to this day. Our next writing is from Kahlil Gibran. The entire “A Poet’s Voice” can be found at this [LINK]. We have selected a few paragraphs from Part Three.

Part Three
A Poet’s Voice Xv Poem by Kahlil Gibran

“Thou art my brother because you are a human, and we both are sons of one Holy Spirit; we are equal and made of the same earth.

“You are here as my companion along the path of life, and my aid in understanding the meaning of hidden Truth. You are a human, and, that fact sufficing, I love you as a brother. You may speak of me as you choose, for Tomorrow shall take you away and will use your talk as evidence for his judgment, and you shall receive justice.

“You may deprive me of whatever I possess, for my greed instigated the amassing of wealth and you are entitled to my lot if it will satisfy you.

“You may do unto me whatever you wish, but you shall not be able to touch my Truth.

“You may shed my blood and burn my body, but you cannot kill or hurt my spirit.

“You may tie my hands with chains and my feet with shackles, and put me in the dark prison, but who shall not enslave my thinking, for it is free, like the breeze in the spacious sky.

“You are my brother and I love you. I love you worshipping in your church, kneeling in your temple, and praying in your mosque. You and I and all are children of one religion, for the varied paths of religion are but the fingers of the loving hand of the Supreme Being, extended to all, offering completeness of spirit to all, anxious to receive all.

“I love you for your Truth, derived from your knowledge; that Truth which I cannot see because of my ignorance. But I respect it as a divine thing, for it is the deed of the spirit. Your Truth shall meet my Truth in the coming world and blend together like the fragrance of flowers and becoming one whole and eternal Truth, perpetuating and living in the eternity of Love and Beauty.

“I love you because you are weak before the strong oppressor, and poor before the greedy rich. For these reasons I shed tears and comfort you; and from behind my tears I see you embraced in the arms of Justice, smiling and forgiving your persecutors. You are my brother and I love you.”

Our message is delivered through these poets. America has endured a long struggle to bring an end to racism and discrimination. When corporations make the commitment to Diversity, Equity and Inclusion, and they include justice as well (JEDI) it is a high point of the corporation. The corporation embraces the Brotherhood and Sisterhood of humanity. At AMS we seek to be the change we wish to see in the world – we’re a B corporation with an intention to be human.

If you’re lucky enough to have a brother or two, give them a call today. Your brother likely holds a high position in your heart, no matter the differences – your brother is there, and you have shared a whole lot of time with him. Chances are you love each other.

** ** **

AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

holiday - AMS FulfillmentIt’s Armed Forces Day on May 18th and we want to pay tribute to all AMS employees, their families, and the men and women in our communities who have served and are now serving in the Armed Forces. We thank you and we appreciate your sacrifices on our behalf.

It was President Truman who established the holiday with the purpose of honoring the military heroes for their support of the USA. The holiday honors service in all six branches of the military – Air Force, Army, Coast Guard, Marine Corps, Navy, and the Space Force. Unlike Memorial Day and Veterans Day, Armed Forces Day celebrates men and women currently serving, and honors those serving in the Reserve components of the military and the National Guard. The Air National Guard and the Army National Guard are reserve components of their services. We honor and thank the AMS employees currently serving in the National Guard Reserves.

A Bit of History

From [LINK] we learn some of the history:

“Although, originally, there were single day celebrations for the Army, Navy and Air Force; this format changed on Aug. 21, 1949, when Secretary of Defense Louis Johnson announced the creation of Armed Forces Day.

“The first official Armed Forces Day took place on May 20, 1950, and was themed “Teamed for Defense.” In honor of the special day, B-36 Bombers flew over state capitals, a march was led by more than 10,000 veterans and troops in Washington, D.C., and over 33,000 people participated in a New York City parade.”

“In 1961, John F. Kennedy declared Armed Forces Day a national holiday. It’s celebrated on the third Saturday of every May and is exhibited by exercises, parades, and receptions that highlight and honor our amazing military and all of its strength.”

Celebrated Around the World

We find it interesting that the celebration of Armed Forces is not just done on this day in the US. The other countries participating in recognition of their Armed Forces include Australia and New Zealand, Canada, the UK, France, Japan, China, Russia, and quite a few more. According to our source, other countries that honor their military on this day include the aforementioned plus Armenia, Azerbaijan, Bangladesh, Bulgaria, Burma, Chile, Cuba, Egypt, Finland, Georgia, Guatemala, Hungary, Indonesia, Iran, Iraq, Lebanon, Mali, Malaysia, Mauritania, Mexico, North Korea, Philippines, Poland, Romania, Singapore, South Korea, Spain, Thailand, Ukraine, Venezuela, and Vietnam.

How We Need the Reserves

Reserve duty is similar to a part-time job in that the soldiers attend training one weekend per month plus two weeks totaling 38 days per year. This schedule allows the reservists to work in the private sector in their chosen career fields.

What is so appreciated about AMS employees, and soldiers in our communities, serving in the Military Reserves and National Guard is that they respond to disasters such as flooding, hurricanes and so forth. Army Reserve units have supported many humanitarian and relief operations over the years, and we have come to count on them to ‘be there’ when help is needed.

These Reserve Units have expertise in logistics and engineering, including communications systems, and air and road transportation. They are always needed during humanitarian emergencies and we are grateful that they volunteer to be called upon when we need them.  

From our source is a list of just the hurricane emergencies where Army Reserve units were called in to help:

“The U.S. Army Reserve has responded to disasters such as Hurricane Sandy in 2012, Hurricane Matthew in 2016, Hurricane Harvey in 2017, Hurricane Maria in 2017, Hurricane Florence in 2018, Hurricane Michael in 2018, Super Typhoon Yutu in 2018, Hurricane Dorian in 2019, and the Puerto Rico Earthquake in 2020.”

Thank You for Your Service

We salute you and thank you, all current members of the US Military and that gratitude definitely extends to the Reserves and National Guard. We searched for an appropriate quote with which to sign off, and found this statement:

“There is nothing stronger than the heart of a volunteer.” — General James H. Doolittle

Thank you to AMS men and women who serve and have served – you are appreciated and we are grateful that you are there to be called upon in times of domestic need.

** ** **

AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

families - AMS FulfillmentIf one group of human beings deserves recognition and appreciation it has to be Family. On May 15th we’re recognizing the International Day of Families. This year the recognition of families has as its intention a focus on the UN Sustainable Development Goals, and in particular, climate change.

Quoting from the UN website [LINK] we learn about these goals.

“On 25 September 2015, the 193 member states of the United Nations unanimously adopted the Sustainable Development Goals; a set of 17 goals aiming to eliminate poverty, discrimination, abuse and preventable deaths, address environmental destruction, and usher in an era of development for all people, everywhere. Families and family-oriented policies and programs are vital for the achievement of many of these goals.”

The goals are inspiring… to eliminate poverty and discrimination, eliminate abuse and preventable deaths – wonderful. The goals of eliminating poverty and discrimination and addressing environmental destruction are AMS’ goals as well. We continue to put best practices in place which align with these Sustainable Development Goals of the UN.

A Bit of History

The UN General Assembly proclaimed the International Year of the Family in December of 1989. Later in 1993 the General Assembly indicated a commemorative day dedicated to families. The purpose was to bring to our awareness social, economic and demographic issues related to or affecting families. The Sustainable Development Goals were written and established 22 years later, in 2015.

We Are a Family

AMS considers itself a corporate family and we do our best to appreciate our co-workers as family. How do we support the goal of eliminating poverty and discrimination at AMS? Our activities committee finds ways to contribute to the community, helping in various fundraisers and making donations to organizations that support our underrepresented communities. From time to time our clients wish to donate and we are happy to facilitate those donations as well.

We hire individuals who are at risk of homelessness, single mothers and fathers, individuals with a prison record, disabled persons; many men and women for whom getting hired is a challenge. We practice DE&I as well, which in essence means there is absolutely no exclusion, inequity or discrimination based on race or gender in our hiring, promotion and development programs of employees.

How do we support the goal of addressing environmental destruction? We work together to ‘Go Green’! Our family fully participates in recycling – and that includes an enormous amount of plastic stretch film that every fulfillment company deals with. Our waste film is recycled into new plastic products. The AMS facilities and equipment are as ‘green’ as possible as are the packaging materials we purchase and utilize.

Climate Change

AMS joins with the UN in recognizing and dealing with the effects of climate change. The following is from the UN:

“Climate change negatively impacts the health and well-being of families through increased pollution, while extreme weather events exacerbated by climate change, such as hurricanes, droughts and floods, often lead to forced displacement and loss of livelihoods for families and individuals. Such events impact agricultural productivity and access to water, intensifying hunger and vulnerability. They cause economic disruption in industries sensitive to climate impacts such as agriculture and fisheries. Without drastic action, adaptation to and mitigation of the impacts of climate change will become increasingly difficult and costly.”

The AMS family is doing its very best in not allowing our company to carelessly pollute the environment, both with eliminating emissions through GHG reporting and carbon offsetting and also with extensive recycling. AMS was carbon neutral in 2023 and we are doing our best to do the same or better in 2024.

Our At-Home Families

Of course we understand that the UN focus on families is referring to our at-home families – our mothers and fathers, brothers and sisters, our children and grandchildren, our uncles and aunts, our grandmothers and grandfathers, our Families. Our first lessons in relationships with others are learned in our families.

For most of us, family is our precious foundation, giving us the feeling of security, care, a listening ear, shared responsibility, respect, and stability. The issues that the UN focuses upon are the health of our families, our education, the work-family balance and inclusion.

We will conclude with one more quote from the UN:

“Empowering families through education, changing consumption habits, and advocacy is critical for meaningful and effective climate action. Families pass values across generations, so instilling sustainable habits and climate awareness in families from an early age is important. Integrating circular economy principles into early childhood education can help build a sustainable economic model based on minimizing waste and regenerating natural resources. Families as consumers and advocates can drive the transition to a circular economy.”

Yes we can! A circular economy refers to repairing, re-using, recycling, sharing… extending the life-cycle of those things we use. Learning to care about our Earth and our environment begins in the family and we are happy to put our minds to minimizing waste and doing so as a family. Happy International Day of Families, AMS!

** ** **

AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

holiday - AMS FulfillmentIf you’re able to pick up your phone and call your Mother on Sunday, or if you are fortunate enough to be able to go and see her and get a hug… that’s wonderful. Do it! There’s nothing like Mother. In honor of Her we’re going to begin with Something Extra!

Something Extra!

*When pregnant, the cells of the baby migrate into the mothers bloodstream and then circle back into the baby, it’s called “fetal-maternal microchimerism”.

*For 41 weeks, the cells circulate and merge backwards and forwards, and after the baby is born, many of these cells stay in the mother’s body, leaving a permanent imprint in the mothers tissues, bones, brain, and skin, and often stay there for decades.

*Research has shown that if a mother’s heart is injured, fetal cells will rush to the site of the injury and change into different types of cells that specialize in mending the heart.

*The baby helps repair the mother, while the mother builds the baby.

*It’s incredible how mothers bodies protect the baby at all costs, and the baby protects & rebuilds the mother back – so that the baby can develop safely and survive.

*Studies have also shown cells from a fetus in a mothers brain 18 years after she gave birth.

*If you’re a mom you know how you can intuitively feel your child even when they are not there… well, now there is scientific proof that moms carry them for years and years even after they have given birth to them.

From an article by Nargis Kizalbash [LINK]

And there we have it. No amount of thinking or tinkering in the laboratories can compare to the creation power and wisdom of Mother Nature. Don’t mess with Her.

Flowers for All Moms

We know there are biological mothers and adoptive mothers, teacher mothers, neighborhood mothers and company mothers – Mother is a person and also a caring, encouraging type of energy. When you ‘mom’ somebody you take an interest in their concerns. We’re confident there are more than a few ‘company mothers’ at AMS.

A Little Something

In these blogs we like to learn a little something, so we’re going gain a little cultural information and look at different ways people in five countries celebrate their Mother’s Day: Peru, Japan, Mexico, Haiti and Thailand. [LINK]

Peru: Mother’s Day in Peru is celebrated on the second Sunday in May, as in the U.S. Mothers are given flowers and cards and gifts, but there is one more thing they do that is not done in the U.S., they celebrate in cemeteries. The celebrants honor the mothers who have passed away along with the mothers that are living. They clean the gravesites and bring food and drinks, balloons and flowers and celebrate Mother’s Day with ancestral mothers.

Japan: Celebration in Japan is very similar to the U.S., celebrated on the second Sunday with gifts and flowers and home-cooked meals. One thing different is a classroom activity that Japanese children do. The activity is to draw pictures of their mothers and enter them in an art contest. Drawing the pictures and entering a contest started back in the 1950s. The winners of the contest would have their work showcased across the world.

Mexico: May 10th is Mother’s Day in Mexico. No matter what day of the week the 10th falls, there is going to be a celebration. Flowers are tradition and it’s a day when it’s a priority for children to be home. Another tradition is a mariachi band for Mother, serenading her with the song, Las Mananitas.

Haiti: Haiti has its celebration on the last Sunday in May. One tradition in Haiti is to extend the church services into a time for prayers for Mother and songs to honor her. Another tradition is to wear a flower with a different color indicating if the Mother is living (red), recently passed away (white) and if Mother left many years ago the flower is lavender.

Thailand: Things are quite different for Mother’s Day in Thailand. First of all the day is August 12th. The reason for this is August 12 is the birthday of Her Majesty Queen Sirikit, the Queen Mother in Thailand. The holiday honors her in order to honor all mothers. The holiday includes fireworks and candle-lighting ceremonies. Children give white jasmine flowers to mother, and many mothers visit their children’s school where the child will publicly show respect.

To all AMS Moms… and to all Moms everywhere… have a wonderful Sunday!

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AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

AAPI.2 - AMS FulfillmentIn the month of May we’re celebrating the contributions of AAPI cultures, and our first question is… what groups and cultures are AAPI? The acronym stands for Asian American and Pacific Island. This includes approximately 50 ethnic groups speaking over 100 languages.

If we look at the history, the first Japanese immigrants arrived on May 7, 1843. Also, the month of May marks the completion of the transcontinental railroad on May 10, 1869. The majority of the workers who laid the tracks were Chinese immigrants. AAPI also includes Native Hawaiians and Pacific Islander immigrants.

We decided to look for the contributions of Asian and Pacific Islander Americans, and we found some info at the History website [LINK]. This website points to contributions in atomic science, farm workers rights, civil rights, ethnic minority psychology, the USB, the development of YouTube, a functional cure for HIV-positive infants and rights for assault survivors. That’s quite an impressive list! We will cover atomic science, farm workers rights, civil rights, the USB and YouTube in this writing, and refer readers to the article for more.

AAPI Immigration

Let’s begin with a quote from the article outlining the early immigration circumstances. “Though the Gold Rush triggered the first major wave of Asian immigrants to the United States in the 1840s, their presence in America predates the country itself. For example, in 1763, facing a life of forced labor and imprisonment during the Spanish galleon trade, a group of Filipinos jumped ship near New Orleans and established the settlement of Saint Malo, forming one of the first documented Asian American communities in North America.”

Atomic Science

The development of Atomic Science points to a Chinese-born physicist named Chien-Shiung Wu, Ph.D. She was instrumental in the research into atomic weapons during World War II. Specifically, she improved existing technology for the detection of radiation and the enrichment of uranium in large quantities. Two other male physicists who worked with her received the Nobel Prize while she was not included. Quoting from the article:

“An early advocate for women in STEM, Wu spoke at a symposium at the Massachusetts Institute of Technology in 1964, famously telling the audience, ‘I wonder whether the tiny atoms and nuclei, or the mathematical symbols, or the DNA molecules have any preference for either masculine or feminine treatment.’”

Farm Workers Rights

Farm Workers Rights points to an immigrant to the US named Larry Itliong. He immigrated to the United States in 1929 from the Philippines at the age of 15 and he worked as a laborer, up and down America’s West Coast. He became a labor organizer and eventually, a union leader, helping to form the Filipino Farm Labor Union in 1956. Quoting from the article:

“In 1965, Itliong and some of his union colleagues organized the Delano Grape Strike: a walkout of 1,500 Filipino grape-pickers demanding higher wages and improved working conditions. As the movement gained momentum, Delores Huerta and Cesar Chavez from National Farm Workers Association joined Itliong and the Filipino Farm Labor Union. Eventually, the two groups combined to form the United Farm Workers, and the strike ended in 1970—but not before making major strides for agricultural workers, regardless of ethnicity.”

Civil Rights

In the arena of Civil Rights we find a Japanese American woman named Yuri Kochiyama. Her civil rights work extended to the causes impacting Black, Latinx, and Indigenous Peoples, as well as Asian American communities. She spent two years in internment camps during WWII, and her experience led to her advocacy of civil rights. Quoting from the article:

“Kochiyama befriended and collaborated with Malcolm X in the 1960s, and continued to work with Black civil rights activists following his death. Then in the 1980s, she, along with her husband, campaigned for reparations and a formal government apology for Japanese Americans interned during World War II. Their work became a reality in 1988, when President Ronald Reagan signed the Civil Liberties Act into law.”


The acronym USB stands for Universal Serial Bus. The developer of this device is an Indian American computer architect named Ajay Bhatt. He had a hand in developing a number of technologies, but the one he’s best known for is the USB. The beginning of USB technology was in the late 1990s. It became very popular as a convenient way to transfer data from one device to another. Ajay Bhatt became something of a celebrity. Quoting from the article:  

“’I was totally surprised by how it has impacted everybody,’ Bhatt told CNN in a 2013 interview. ‘I mean, my name became a common name—at least at schools and in technical communities. I truly get a rock star treatment and that is quite unusual to me—people asking for your signature, people asking for your picture.’”


The creator of YouTube is a Bangladeshi-German American named Jawed Karim. Along with Karim, the core team behind YouTube included Taiwanese American Steven Chen, as well as Pennsylvania native Chad Hurley. The year was 2004. We certainly have a lot to thank them for! What would we do without YouTube!! Quoting from the article:

“What started out as a way of watching and sharing funny cat videos grew into a much broader platform that captures the attention of billions of people every day.”

We encourage readers to visit the linked website for information about the AAPI individuals who made significant contributions to ethnic minority psychology, a functional cure for HIV-Positive infants and rights for assault survivors. [LINK]

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AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

celebration - AMS FulfillmentAMS will be celebrating Cinco de Mayo on Monday, May 6th with a potluck fiesta in every location. For this we can thank the Activities Committee!! Let’s go ahead and call out their names and locations:

HQ Teresa G. // Client Services Ray A. and Gabriela G. // LIV Saul M. // WIT Tangie D. // WIL Cristy G., Elizabeth S. and Roxanne W. // HR West Jamie B., and Rocio A. // New Castle Jada T. // Churchman’s/Newark Gabrielle F. // New Holland Sharon S., Emma A., Wendy M., Alyssa F. and Bill C. // Thank you Volunteers and a big thank you to the program lead, Samantha Hicks.

The extra good news is that AMS will be providing SHAVED ICE at all locations! Please come and have some Cinco de Mayo fun with potluck and shaved ice. 

What is Cinco de Mayo celebrating?

As most of us know, Cinco de Mayo literally means “the fifth of May” in Spanish. This year the 5th of May lands on Sunday. It really celebrates two things – a victory of the Mexican army over France and a civil rights movement in the United States. Civil rights in the US? Yes, during the revolutionary time in the ‘60s the Chicano Movement sparked national conversations and the holiday drew attention to that movement. This is why Cinco de Mayo is celebrated more in the US than in Mexico.

With regard to the battle on the 5th of May, it is known as the Battle of Puebla Day. It celebrates the Mexican Army’s victory over France at Puebla on May 5, 1862, during the French-Mexican War. This was a pivotal battle, but it was not fought for Mexico’s independence. The Independence Day battle was against the Spanish, and it is observed on September 16.

The Chicano Movement

The Chicano Movement was a farm workers movement fighting discrimination against Mexican Americans and Latinos during the 1960s and 70s. The Chicano movement fought for equal rights, equal education, equal jobs, and equal housing opportunities.

Two people who were instrumental in this movement are Cesar Chavez and Dolores Huerta. These familiar names were leaders in the fight against the unfair treatment of farm workers in the United States.

According to the History website [LINK] “César Chávez and Dolores Huerta co-founded the National Farm Workers Association, which later became United Farm Workers (UFW) in California to fight for improved social and economic conditions. Chavez, who was born into a Mexican-American migrant farmworker family, had experienced the grueling conditions of the farmworker first-hand. 

“In September 1965, Chávez lent his voice to a strike for grape workers, organized by the Agricultural Workers Organizing Committee (AWOC), a predominantly Filipino labor organization. With the help of Chávez’s advocacy and Huerta’s tough negotiating skills, the union won several victories for workers when growers signed contracts with the union.”

The Chicano Movement did not seek to overturn a government or start a revolution. Instead, the Chicano Movement sought to empower Mexican Americans, and give them a voice. How they did this was varied and depended on what group one dealt with. The Chicano Movement had many goals, some of which varied by location. Overall, the movement aimed to end discrimination and negative stereotypes against Mexican Americans, and it sought to expand workers’ rights, voting rights, educational equality, and land usage.

Letter from Delano

“‘We are men and women who have suffered and endured much and not only because of our abject poverty but because we have been kept poor,” Chávez wrote in his 1969 ‘Letter from Delano’. “The color of our skins, the languages of our cultural and native origins, the lack of formal education, the exclusion from the democratic process, the numbers of our slain in recent wars—all these burdens generation after generation have sought to demoralize us. We are not agricultural implements or rented slaves, we are men.’”

The Chicano Movement was inspiring and successful, and Cinco de Mayo became associated with this movement aimed at combating institutional racism and guaranteeing equal labor and political rights. The idea of triumph in the face of overwhelming odds and adversity resonated with Chicanos who fought for equal rights. In short, Cinco de Mayo is a lot more than a party… it celebrates Victory in the battles against discrimination, exclusion and oppression!

Happy Cinco de Mayo to AMS employees – be sure to enjoy your treats!! Happy Cinco de Mayo to clients, friends and all readers!! 

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AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.


Autism - AMS FulfillmentBefore we leave the month of April, we would like to join in the global awareness campaign for Autism, as April is Autism Awareness Month! Before becoming a B Corporation, and years before incorporating the policies of Diversity, Equity & Inclusion, AMS was working with specific community organizations to hire individuals with autism and other developmental disabilities. Caring about and for the community is what we do, so Autism Awareness Month is meaningful to us.

It was in April of 1970 that Autism Awareness Month was founded by a psychologist and researcher, Bernard Rimland, Ph.D. It was President Ronald Regan who issued the first proclamation. He is credited with opening opportunities for people with autism to live fuller and more productive lives.

In general, most of us know very little about autism unless we have a family member or friend with the diagnosis. Therefore, our first goal has to be answering the what and why and how questions – what is autism, why does it occur, how is it treated. We have turned to the Centers for Disease Control and Prevention (CDC) for some basic information. [LINK]

What is Autism Spectrum Disorder?

“Autism spectrum disorder (ASD) is a developmental disability caused by differences in the brain. Some people with ASD have a known difference, such as a genetic condition. Other causes are not yet known. Scientists believe there are multiple causes of ASD that act together to change the most common ways people develop. We still have much to learn about these causes and how they impact people with ASD.

“People with ASD may behave, communicate, interact, and learn in ways that are different from most other people. There is often nothing about how they look that sets them apart from other people.  The abilities of people with ASD can vary significantly. For example, some people with ASD may have advanced conversation skills whereas others may be nonverbal. Some people with ASD need a lot of help in their daily lives; others can work and live with little to no support.”

ASD is a lifelong condition, although symptoms may improve over the years. It begins most often in the first year of life, although with some children the symptoms may not show up until 24 months. When children with ASD grow into adolescents and young adults, they may have difficulty communicating or understanding. They may also suffer from anxiety, depression, or ADHD. These disorders occur more often in people with ASD.

Signs, Symptoms and Diagnosis

Social communication and interaction is often difficult for people with ASD. There may be repetitive behaviors as well and different ways of learning, moving, or paying attention. Life can be very challenging for individuals with ASD and for their families. Diagnosis is difficult as well, as there is no medical test for diagnosis. Usually ASD is diagnosed in early childhood, however the child may not receive a final diagnosis until adolescence or adulthood.

The CDC article goes on to talk about treatment: “Current treatments for ASD seek to reduce symptoms that interfere with daily functioning and quality of life. ASD affects each person differently, meaning that people with ASD have unique strengths and challenges and different treatment needs. Treatment plans usually involve multiple professionals and are catered to the individual.”

Employment for Individuals with Autism

As previously mentioned, AMS has worked with community organizations to offer employment to individuals with autism and other development disabilities. Two community organizations in the Valencia community we are grateful to work with are Desert Haven Enterprises and Pleasantview Industries. These organizations provide training and prepare their clients for the workplace environment, and we in turn welcome their clients to AMS.  

For the enjoyment of our readers, we are including a TedX Talk entitled “Autism: Neurodiversity at Work Works Best | Layne Kertamus | TEDxRexburg” – It’s enlightening – please enjoy! [LINK]

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AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

Safety - AMS FulfillmentAs our readers know, safety is a primary concern at AMS. Every new employee undergoes OSHA-based safety training. This includes monthly safety walks through the warehouse, conducted in English and Spanish, pointing out any potential for an accident or injury.

Employees are urged to communicate any safety concerns they have to their supervisor. They are also given monthly financial bonuses for having no lost time injuries in the warehouse. And, with regard to lost time injuries, we are proud to say that AMS comes in far below the national average.

The safety of our employees is a top priority. We know that injuries can happen in a warehouse, and we’re dedicated to preventing all injuries with rigorous safety training.

World Day for Safety & Health

While we know about safety measures in the US and the work of the Occupational Safety and Health Administration (OSHA) we know very little about how other countries look at the safety and health of workers. Let’s take a look.

April 28 is a commemoration created by the UN: the World Day for Safety and Health at Work. Like all commemorations, it is a campaign to bring awareness and promote safe, healthy and decent work conditions.

Quoting from the National Day Calendar [LINK] we see the following:

“By far the greatest proportion of current work-related deaths, 86 percent, come from disease. An estimated 6,500 people a day die from occupational diseases, compared to 1,000 a day from fatal occupational accidents. 317 million accidents occur on the job annually; many of these resulting in extended absences from work. The human cost of this daily adversity is vast and the economic burden of poor occupational safety and health practices is estimated at 4 per cent of global Gross Domestic Product each year.

The International Labor Organization points to climate change [LINK] as a cause of injuries: As climate change intensifies, workers around the globe find themselves at an increased risk of exposure to hazards such as excessive heat, ultraviolet radiation, extreme weather events, air pollution, vector-borne diseases and agrochemicals.”

Climate Change, Occupational Safety & Health

According to the UN [LINK], climate change is having a serious impact on human health and the world of work (see the ILO quote above.) The UN adds to that risk list cancer, cardiovascular disease, respiratory illnesses, and mental health disorders.

The ILO and the UN have integrated climate concerns into Occupational Safety and Health (OSH) practices, and they are asking for collaboration between governments and social partners.

“The annual World Day for Safety and Health at Work on 28 April promotes the prevention of occupational accidents and diseases globally. It is an awareness-raising campaign intended to focus international attention on the magnitude of the problem and on how promoting and creating a safety and health culture can help reduce the number of work-related deaths and injuries.”

The report goes on to say, “As employers we are responsible for ensuring that the working environment is safe and healthy. As workers we are responsible to work safely and to protect ourselves and not to endanger others, to know our rights and to participate in the implementation of preventive measures.”

Emerging Risks

According to the UN report there are new and emerging occupational risks. Keep in mind that this report is international.

*New technologies and production processes, e.g. nanotechnology, biotechnology

*New working conditions, e.g. higher workloads, work intensification from downsizing, poor conditions associated with migration for work, jobs in the informal economy

*Emerging forms of employment, e.g. self-employment, outsourcing, temporary contracts

*They may be more widely recognized through better scientific understanding, e.g. the effects of ergonomic risks on musculoskeletal disorders.

*They may be influenced by changes in perceptions about the importance of certain risk factors, e.g. the effects of psychosocial factors on work-related stress.

Worker’s Right to Safety

Every worker has the right to a safe and healthy working environment. The UN asserts that governments, employers, and workers must actively participate in securing a safe and healthy working environment and we agree. At AMS we have a strong focus on safety and we appreciate the efforts of OSHA, the ILO and the UN to improve worker safety at home and around the world.

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AMS Fulfillment is a Certified B Corporation, dedicated to putting People and Planet before profit. We work to B the Change we wish to see in the world.

EOM - AMS FulfillmentThank you for your exemplary performance during the month of March: MEGGAN S., KEVIN W., MANNY M., GIANA U., ANTONIA T., ANTONIA M., CINDY H., BUNTHAN C., MARKEZ P. and LUCY M.

In the fulfillment industry, employees directly serve the company’s clients, making their efforts vital to the growth and success of the business. At AMS Fulfillment we appreciate and value our employees, and we respect and invest in them. Every month we see our employees working hard with such outstanding dedication and we are continually impressed by the results they produce!

Congratulations to this month’s winners! All Winners will receive an Employee of the Month Certificate, T-Shirt, and Quarterly Celebration Lunch!

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MEGGAN S., Operations Supervisor II (06/08/2008), Boulden, DE

Meggan is the supervisor of seven B2C/B2B Clients. She has been instrumental in helping the CS team establish the SOP for B2B shipments for one of our new clients. Meggan is always up to the task that is given to her, and she has consistently maintained productivity with running her existing clients while taking on two new clients. Meggan has also been working closely with her leads, to mentor and help them grow professionally for the future of AMS. -Josh F.

KEVIN W., Operations Associate I (01/24/2024), Churchmans, DE

Kevin deserves to be nominated for Employee of the Month because not only does he keep the warehouse looking great and in tip-top shape, but he is also ALWAYS willing to help in other areas as well. Kevin has been a tremendous help in receiving when we need pallets broken down, labels placed, and even as far as tagging pallets with all the info needed on them. Kevin arrives to work on time and is ready to go every day he is scheduled. He consistently has a smile on his face with an awesome optimistic personality. He ALWAYS does what is asked of him with no complaints and will always ask “Do you need anything else.” Kevin has come a long way with AMS in his short time here and I see bigger things coming for him at CHURCHMANS. Congratulations Kevin you have EARNED this, and no one is going to steal you from us lol !!!! – Rob T.

MANNY M., Account Coordinator I (07/18/2022), HQ, Valencia, CA

Manny has become a great asset to our team. He has earned the client’s trust and respect through hard work and dedication. He is a team player and is always willing to help others as needed. We truly enjoy working with him; his Dad Jokes always uplift the team’s rapport. Thank you for all your hard work, Manny! Your dedication and professional growth do not go unnoticed! We look forward to helping expand your knowledge. – Esperanza E. & Evelyn R.

GIANA U., Operations Associate I (03/10/2022), HQ WH, Valencia, CA

Giana is a great and kind person. Since I started working with her, I have seen that she is a really hard worker and she knows what she is doing. She comes every day to work, and she is focused on doing her job. Since she started working in returns she has learned a lot, and she is not afraid to learn new things. She processes the returns efficiently and pays close attention to detail for all clients. Giana always has a smile on her face, and she is always happy to help you. Her hard work, dedication, and willingness to learn new processes helped make a significant impact on the team and have contributed to the team’s success in the Returns Department. She is an essential part of the Returns team. – Teresa G. & Estefani G.

ANTONIA T., Human Resources Manager (06/12/2023), Human Resources, PA/DE

Antonia is an exceptional HR manager who helps all employees no matter her workload. She has been a great resource to all our Delaware locations. In my opinion, she always has a positive attitude. – Lori F.

ANTONIA M., Operations Associate II (11/10/2021), LIV, Valencia, CA

Antonia is an Outstanding Employee here at Livingston who comes to work every day and will give 100% effort from the time she reports to work until the second she leaves work. Antonia demonstrates amazing urgency the entire shift, her dedication, attendance, and work ethic is AMAZING, and she will stay overtime whenever needed. Antonia always suggests making things better in our PPSH department. Thank you, Antonia, for all your hard work, commitment, and amazing urgency. – Saul M.

CINDY H., Operations Associate I (12/04/2023), Newark, DE

Cindy has been with us for a while now and we knew her potential on the very first day. She is dedicated to her work and the team, always helping others, and teaching new employees. Cindy is always in a positive mood and just has a good energy that will rub off on everyone. She shows up every day on time and is ready to work. We appreciate you and all your hard work Cindy, Thank you!!!! – Amber S.

BUNTHAN C., Operations Associate I (03/21/2022), New Holland, PA

Buntham is one of my team members. He is rather quiet, but he gets the job done. He does what needs to be done without any issues. Buntham is very thorough and precise. It is so refreshing to be picking in the aisles and hearing him singing. He is always there to offer others a hand, without any hesitation. I am so glad he is a part of my team!! -Linda L.

MARKEZ P., Operations Associate II (09/13/2022), WIL Valencia, CA

We’d like to take a moment to acknowledge Markez’s hard work. Markez’s skills keep our shipping department running. Mainly he does double duty, he is cross trained with all our clients, and he is always on time. Marquez, we appreciate your hard work as it has truly helped us achieve great business results! -Ana R.

LUCY M., Operations Associate II (08/30/2021), WIT, Valencia, CA

For the past two months, Lucy has done an excellent job helping the receiving department with data entry tasks. She is very detailed in her work and always asks questions to ensure accuracy. She has learned the process fast, and we can always depend on her to get the task done on time. She is an excellent employee, and I am very lucky to have her on our returns team. Thank you, Lucy, for always coming to work with a great attitude. You are very much appreciated here at AMS. – Vanessa H.


To all of our Honorees, please know that whatever role you play, you are the reason for our success. Congratulations and Thank You!

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AMS Fulfillment is a Certified B Corporation, committed to put People and Planet before Profit. We work to B the Change we wish to see in the world.

Mentors - AMS FulfillmentIn this blog we’re going to look into training and mentorship at AMS. AMS is a B Corporation. The “B” means a lot – it stands for “Benefit” and that means the business wants to do more than make a financial profit. AMS wants to “Benefit” the people working at AMS with more than a paycheck. This quote below speaks our view quite well.

“Invest in your employees. Happy employees are enjoyable to work with, they are creative, collaborative, and excited to grow. Look for solutions that are mutually beneficial for the employee, the business and the community.”

Training at AMS

New employees are trained in their tasks when hired, and that is a given. What more does AMS do? We offer education and professional development courses in a classroom on campus where employees can learn during work hours, while staying ‘on the clock’. Below are some of the things employees can learn while working for that paycheck!

*Skills-Based Training- Excel, Customer Service

*Cross-Job Skills Training- includes training that is not related to an employee’s core job responsibilities, but rather allows them to learn new skills that help them better understand other departments and positions.

*Life Skills Training- Training on life skills for personal development includes training that may not be related to the business, but rather enhances skills in employees that they can use throughout life. Examples include Money Management, Workplace Communication Strategies, Mental Health First Aid in the Workplace, and English as a second language.

*Management Training- For non-managers and managers, beginning and advanced.

Employees have easy access to the training as it is done onsite at Valencia HQ and remotely in all other locations. We provide the laptops in conference rooms, and we also utilize large screens. Our classes include beginning and advanced courses.

There is excellent participation in the classes and we believe the training not only increases job satisfaction but improves the earning potential, potential for promotions and future opportunities for our employees.

For AMS there are benefits as well. The training helps us to attract and retain talent and helps increase collaboration and networking. And importantly, the training is a pipeline for new managers and executives of the company.


While training is something the business does, mentorship is something the people do – it is an offering of help and advice and encouragement from one employee to another, and it is a beautiful thing – both beautiful to have a mentor and beautiful to be one. AMS encourages mentoring, recognizing it as ‘job shadowing’.

For our look into mentorship, we have asked Ray Acharon, Assistant Account Manager, for an interview. Ray has both received mentoring and offered mentoring and we thank him for agreeing to tell us about his experience at AMS. Thank you, Ray.

Q: When you started at AMS what was your experience in learning the job. Did you have the help of a mentor?

Ray: When I started, my experience in learning the job was to be extremely curious. I had a thirst to learn and understood that helpful communication, hard work, and being genuine was the best way to prove my value. That was some of the advice from my mentor who played an important role in my development here at AMS. From sharing experiences and expertise, they helped me navigate challenges, capitalize opportunities, and grow both personally and professionally.

Q: Have you had the opportunity to mentor others?

Ray: Yes and I found mentoring to be incredibly fulfilling. I’ve been able to share what I learned from my experiences with others to help create their own paths and focus on achieving their goals.

Q: Could you offer your observations about both training and mentorship at AMS?

Ray: The training programs and mentorship at AMS cultivated not only my individual skills, but also an understanding of our company’s goal and core values which is to do good as a business while doing great things for our clients, employees, and shareholders. I’m inspired by our leaders for advocating these initiatives and empowering me to make meaningful contributions to both AMS and our community. I believe that’s what being a B Corporation is all about.

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We are proud to be a B Corporation, and we feel like we benefit from the commitment in many ways. We have happier and more fulfilled employees; we have a wonderful safety record; we appreciate being able to benefit the community; we are dedicated to protecting the environment; and we serve our clients as if we are their partner. We work to B the Change we wish to see in the world.