Returns Processing & Management Services

AMS Fulfillment understands the intricacies of retail routing and fulfillment for returns. Our returns management solutions support this function by getting your EDI retail order specs into the system, processing orders, managing portals, scheduling pickups and hitting delivery windows at their start — improving our clients’ inbound shipping scorecards!

We thoroughly understand the data flow among the retailer, client ERP and AMS. Our return management services pay strict attention to routing guidelines, making sure accurate advance shipping notices (ASNs) go out and staying in total compliance with the end customer’s requirements on behalf of our clients.

Due to years of retail order routing experience, AMS knows what it takes to make our clients look like operations professionals to their valuable customers. Our dedicated staff members know retail routing and returns processing inside and out, and our awesome IT team ensures that we process data between systems as efficiently and effectively as possible. EDI is our second language!

All retail distribution programs are not alike. At AMS, our B2B returns fulfillment services vary greatly within our client base. Rest assured that our warehouse management systems are flexible enough to support the unique needs of every AMS B2B client, even those that market and ship products direct-to-consumer as well as business-to-business.

When you choose to work with us for product returns processing, you’ll also gain the peace of mind that comes with knowing we are a B Corporation. This means we’re focused on more than profitability, using the power of our business to make a positive impact on the world. We do this by reducing our environmental impact, encouraging a more diverse workforce, developing employee skills and improving our communities.