Our Community

our-communityOur mission statement is simple, and it guides our actions…

“We will provide our service in a manner that recognizes profit and growth are not goals unto themselves, but merely outcomes of uncompromised attention to our customer, our organization, our community, and ourselves.”

In 2017 AMS Fulfillment gained the valued B-Corporation status, which includes a legal commitment to uphold social and environmental goals, and to keep to a standard that considers more than just profit. This was not a difficult process, as these principles have been our Mission since the beginning.

Throughout our 3rd party fulfillment workforce, we keep our community on our minds and in our lives as we dedicate energy, effort and financial resources toward numerous programs and charitable organizations. We do this because at AMS Fulfillment we believe strongly that community support is essential to building a positive future for many generations to come.

  • We initiated a program with Pleasantview Industries, with their core mission of providing employment opportunities to Developmentally Disabled Adults. Our first recruit from Pleasantview so warmed the hearts of our staff with his dedication, hard work and positive spirit, that AMS now employs a total of 17 adults from the program.
  • Guided and energized by this mission, we embraced the federal Gain program and hired 57 of the individuals referred to us. We initiated an at risk youth hiring program two years ago with the Sheriff Department’s Youth Activity League, and had a peak during the summer of 27 employed youth.
  • To the same end, we actively support Santa Clarita’s YES program and have had a number of at-risk youth intern with and then join our team.

Whether it is aging workforce, veterans, interns from local high schools and community colleges, or simply recruits from the amazing workforce candidates here in the Santa Clarita Valley and surrounding areas, AMS has certainly been fortunate to build a balanced and exceptional 3rd party fulfillment workforce.

Speaking of the community service mission, AMS’ CEO Ken Wiseman said, “At AMS Fulfillment, we experience the satisfaction that comes from our shared mission each time we walk through our operations and sense the true wealth that comes from embracing our community.”

AMS management and associates are passionate about supporting our community. Some of the organizations we support and links to these organizations are provided below.

Sheriff’s Department – Search & Rescue Team, LASD

The Santa Clarita Search and Rescue Team is an elite volunteer group formed to assist the Sheriff of Los Angeles County upon request in search and rescue work or any other disaster agency. They promote wilderness recreation safety for the people of the community. Both AMS’s CEO Ken Wiseman, and the VP of Operations, Marco Pelaez, are active volunteer members of the team. In addition to the training and rescue volunteer work, they are both actively involved in the team’s annual Golf Tournament and 12-Week, 12-Hike Challenge.

Special Olympics

Special Olympics is founded on the belief that people with intellectual disabilities can, with proper instruction and encouragement, learn, enjoy and benefit from participation in individual and team sports, adapted as necessary to meet their needs. It is believed that consistent training in physical conditioning, good nutrition and wellness are essential for the physical and psychological development of these individuals. Through this program, families and the community-at-large are strengthened both through the participation and observation of the events; where they are united with people with intellectual disabilities in an environment of equality, mutual respect and acceptance.

Jay Catlin and Ken Wiseman enjoy, each year, participating in the Special Olympic Fund Raising Golf Tournament, this year held in September. At a recent Tip-A-Cop event (where Sheriff Department personnel assist at waiting tables to earn tips that are donated to Special Olympics), over 30-AMS employees turned out in support. Search & Rescue team members Ken Wiseman and Marco Pelaez (CEO and VP of Operations respectively), were kept hopping by the AMS staff as they all enjoyed the fun at the local Elephant Bar Restaurant.

SCV Search & Rescue Team Trail Challenge

AMS has been a Corporate Sponsor of this event for both 2009 & 2010. In 2009, AMS had 25 hikers from the staff compete and placed 2nd in most miles hiked. In 2010, with 20 AMS hikers, AMS won the event for both most miles hiked during the 12 weeks and most average miles per hiker. Keep an eye on the team’s website for the dates of the next event.

SCV Sheriff’s Foundation

The SCV Sheriff’s Foundation was organized under the laws of the State of California and exists as a non-profit public benefit corporation. This organization was formed in 1984 and was created by local citizens whose desire was to assist the local law enforcement effort in a tangible way. Since that time, this volunteer organization has purchased equipment and provided help in accomplishing the law enforcement mission in the Santa Clarita Valley. In addition to providing much needed police equipment and crime prevention materials, the funds raised by the Foundation help the Civilian Volunteer, Law Enforcement Explorer and Reserve Deputy Programs at the Santa Clarita Valley Sheriff’s Station. Ken Wiseman, AMS’ CEO, is a member of the Board of Directors, and is currently serving as President.

The SCV Sheriff Department’s Annual Toy Drive

This annual Toy drive gathers gifts that are shared with families in need during the Holidays. Over the past several years there have been several donations of product from AMS clients that have been directed to this and other local charitable organizations

Domestic Violence Center of Santa Clarita

In 2009, the Center provided 596 shelter bed nights to victims of domestic violence and their children seeking sanctuary, solace, and safety in the emergency shelter. The Center responded to 787 crisis hotline calls and provided supportive services to 182 new outreach center clients. Domestic violence is the leading cause of injury to women between the ages of 15 and 44 in the United States, more than car accidents, muggings, and rapes combined.

Betty-Lou Wiseman, Vice President of Client Services, is a board member of this organization. For the past two years, employees have run a rummage sale with clothing and items donated from the AMS employees, and in turn opened to the employees and their friends. All proceeds from the event are donated to the Center.

The Sheriff’s Department Youth Activity League

The Sheriff’s Youth Activity League is a program based out of Val Verde Community Park which provides leadership and mentoring for area youth. The program helps youths in the Santa Clarita Valley make life enhancing decisions free of drugs and gangs. It offers an avenue of early intervention and alternate activities to counteract negative influences. This past year, one of AMS’ Clients (who has asked to remain anonymous), donated more than $100,000 of sports apparel, shoes and equipment to the local Youth Activity League Community Centers. The donation was so substantial that three local community centers – Val Verdes, Newhall and Castaic – all took as much as they needed and there was still plenty to donate to Special Olympics, Domestic Violence Center, Sheriff’s Toy Drive, and Compton YAL program. There still remained 2,000 pairs of shoes donated, through Soles for Soles, to Haiti for earthquake relief efforts. AMS does not charge clients for the cost of processing any donations.

Senior Concerns

Serving the community since 1975, Senior Concerns is a private, non-profit organization, dedicated to serving the senior community and especially frail and special-need seniors, caregivers and families by providing quality programs, appropriate resources and educational outreach, raising funds and developing and administering quality-of-life programs for seniors with special needs. Their programs aim to keep families together and seniors active and in their homes for as long as possible by offering affordable options which support persons in later life. All Senior programs are offered without regard for the ability to pay. Senior Concerns serves Ventura and western Los Angeles counties, special-need seniors, families, health professionals, caregivers and the community at large.

David Catlin, one of the owners of AMS Fulfillment, and his wife Linda, are actively involved in supporting the Senior Concerns Organization. David is a member of the Board of Directors. AMS Partners Ken Wiseman and Jay Catlin have attended their annual fund raising dinner event, and this year are golfing in their fundraising golf tournament.

LA Sheriff’s Department – “999 for Kids” Program

In 1985, the Los Angeles County Sheriff’s Department and the Department of Children and Family Services joined together and organized the “999 for Kids” Program. This program was developed to help physically and mentally challenged children throughout Los Angeles County who are victims of the most severe cases of child abuse, neglect and family violence. The “999 for Kids” Program raises money for the purpose of purchasing special items and services for these children, i.e. sport wheelchairs, computers, special education classes and medically-oriented toys and games. Additionally, a Christmas Party sponsored by the Training Bureau and an Ice Cream Social Awards Ceremony sponsored by the Special Victims Bureau are held annually.

Through the generosity of the men and women of the Sheriff’s Department and the community, financial support for the “999 for Kids” Program is accomplished through fund raising events throughout the Department.

Shelter Partnership, Inc. – Los Angeles

Shelter Partnership, Inc. is dedicated to alleviating, preventing and ending homelessness by assisting in the development of short-term and transitional housing programs, affordable housing, and supportive services for the homeless and potentially homeless throughout Los Angeles County. Since its founding in 1985, Shelter Partnership has been a leader in the fight against homelessness in Los Angeles County.

AMS management has directed client donations and abandoned inventory to this organization on several occasions. As mentioned earlier, AMS does not charge clients for the fulfillment costs associated with donations.

Other Charitable or Fund raising activities that AMS has supported:

Fred Hutchinson Cancer Research Center

Breast cancer research has long been a strong focus at the Hutchinson Center, with a formal research program instituted in 1995. A mission of reducing breast cancer incidence and deaths motivates today’s interdisciplinary breast cancer research program, which melds researchers with diverse interests from the Hutchinson Center, the University of Washington and the clinical community. As part of a team of four Search & Rescue Team members that climbed Mount Rainer in 2007, Ken Wiseman, AMS CEO, and the fellow team members helped raise over $25,000 for breast cancer research.

SEB Mud Run

The Los Angeles County Sheriff’s Department Special Enforcement Bureau SWAT team hosts this family event. Their premier sponsor is the Los Angeles County Sheriff’s Athletic Association (LASAA). The 5-plus mile course has several muddy obstacles including a low crawl pit (on your stomach), cargo net climb, whoop-de-do’s and the monster mud pit. There is also a 1mile course for kids – what kid doesn’t love playing in the mud! This mud run emphasizes teamwork and having a good time. The course is designed to enable people of all fitness levels to compete. You don’t have to be an elite athlete to participate.

For the past 2-years, AMS has put together a team that coordinates their participation and post event BBQ with the SCV Sheriff’s Dept., and the Search & Rescue Team.

Entertainment Aids Alliance

AMS provides the website, order processing & shipping for EAA’s annual on-line Home Entertainment Sale. The Entertainment AIDS Alliance (originally called VIAAC – Video Industry Aids Action Committee) was founded in 1989 by a group of industry professionals to respond to the urgent need for funding of HIV/AIDS service organizations nationwide. Since then, EAA has channeled grants to more than 200 local and national organizations that provide client services to people living with HIV/AIDS, institutions which conduct research for AIDS treatment and prevention, and lobbyist groups promoting public policy advancing AIDS issues. EAA is almost entirely run by volunteers and more than 90% of funds raised are distributed. All beneficiaries are non-profit organizations which have been evaluated for fiscal management integrity. Today, EAA is supported by employees and companies in all facets of the home entertainment industry, including film, distributors, music distributors, game software manufacturers, retailers and other associated industries.



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