Readers who are clients of AMS, employees or simply good friends from the community… our readers are aware that AMS wants to, and works hard to have a positive impact on this world we live in. AMS leadership has relied upon basic human values that make our culture and our impact positive… beneficial to all. From the beginning, nearly 20 years ago, AMS has operated with integrity thanks to values-based leadership.
Keeping our values a priority has made AMS highly regarded among mid-sized fulfillment services (3PL). We have been guided by leaders with principles, and core competencies; leaders that recognize the value of our associates, leaders who further the growth and development of our company while delivering an experience of true success for our clients.
Values-Based Leadership
Earlier we mentioned the term “continuous improvement” while pointing out that it is a philosophy as well as a structure of principles and practices. “Values-Based Leadership” is a similar term in that there is a philosophy, and a beautiful one, as well as principles to adhere to and practices. Forbes Magazine [LINK] has provided some very helpful information. Here’s their definition of the term:
“Values-based leaders have the ability to look at situations from different viewpoints and integrate diversity of thought from the team while leveraging the core values in all decision-making. They understand the value of each team member and therefore leverage the strengths of the team in all scenarios.”
That paragraph perfectly describes AMS leadership, especially leveraging the core values in all decision-making. We know that our clients come to us for top notch fulfillment services and more – the more we speak of is the subject of this writing – core values and leadership based upon those values. Let’s look at what Google says are the key characteristics of values-based leadership:
Key Characteristics
#1 Authenticity: Leaders are true to their core values and beliefs, acting consistently with them.
#2 Integrity: Decisions and actions are guided by ethical and moral principles.
#3 Purpose: Leadership is driven by a clear sense of what matters most, providing direction and meaning.
#4 Alignment: The leader’s personal values and the organization’s shared values serve as a framework for all behaviors and decisions.
#5 Transparency: Values are openly communicated, creating a shared understanding and commitment within the organization.
Benefits
What are the benefits of values-based leadership? Our common sense will tell us that the primary benefits to the leader and to the organization will be the fulfillment of desire – the heart’s desire of every leader and every organization is trust and respect. The leaders of AMS Fulfillment are trusted and respected men and women and we are proud to be able to say so. AMS as an organization is trusted and respected as well, and with that comes success.
Another benefit to the organization, the clients, the associates, and the communities is that decision-making is improved, and the results are uplifting. Employees are proud and engaged, and the workplace culture is positive due to fairness, accountability and shared values.
Building a Greater World
Let’s go to the Forbes magazine article for an expansive view of values-based leaders:
“They know when to lead, when to follow, and when to set the direction and get out of the way. Values-based leaders are more effective at decentralizing decision-making and leadership because higher degrees of trust exist up and down the chain of command.”
What more can we say… “higher degrees of trust exist up and down the chain of command.” Our dream is the dream of all – to have a positive impact on our world.
Leadership Training
AMS provides leadership training to our Operations Senior Leadership, utilizing a course created by the highly regarded Perritt Group. What follows is an overview of the scheduled 2026 training:
“Instructors will provide comprehensive classroom instruction supported by tailored follow-up, coaching, and strategic guidance designed to transform the AMS Fulfillment team into a market-competitive third-party logistics unit positioned for sustainable operating results and growth. The goal is to equip leadership with practical tools and insights that drive operational excellence and consistency across the business.”
The initial class will be a Senior Leadership session, including (but not limited to) two Vice Presidents and eight Site Directors.
1) Session length: 2.75 days of in-person instruction (approximately 22 hours). 2) High-Level Curriculum Content Key Leadership Traits. 3) Operations Excellence. 4) Contract & Client Relationship Management. 5) Real-World Case Studies (intensive application-based learning). 6) One AMS Fulfillment – Integration and Consistency. 7) Commitment to Lead and Act Differently.
Our Leaders
In the next blogs of the Values-Based Leadership series we’ll meet some of the men and women who lead AMS Fulfillment. Perhaps we’ll even get some quotes!!
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Please feel free to visit amsfulfillment.com and learn more about us. We’ve been doing eCommerce fulfillment for more than twenty years and we are a highly respected third-party fulfillment service (3PL) with many satisfied and successful clients.
