Tag Archives: fulfillment services

AMS Named a Multichannel Merchant Top 3PL for 2016

AMS Named a Multichannel Merchant Top 3PL for 2016MCM-3PL-Seal

Valencia, CA – January 25, 2016 – AMS Fulfillment has been named a Multichannel Merchant Top 3PL for 2016. The LA based fulfillment services company is part of a list of leading third-party logistics providers selected by the editors of Multichannel Merchant.

Advantage Media Services, Inc. (AMS Fulfillment) is a full-service order fulfillment company operating as a third-party resource for warehouse management, order management and fulfillment services. AMS is a private company, majority-owned by executives Ken Wiseman and Jay Catlin. The company operates seven facilities in the Santa Clarita Valley (Los Angeles), with strategic partners in Canada, the Midwest and the East coast. AMS has been profitable and financially self-reliant from its first days of operation 14 years ago. In those years, the company grew tremendously, now employing more than 300 people.

To be designated as one of the top 3PL service providers is a recognition given to companies that have reached a certain quality level. When asked about the recognition, Ken Wiseman, CEO of AMS, said: “We of course are very proud to receive this recognition. We do so, with an understanding that our success is driven by the balance we achieve through evenly focusing our commitments on our Customers, our Organization, our Community, and ourselves. Financial success is merely an outcome of this balance.”

With the growth of ecommerce and the number of 3PLs growing, Multichannel Merchant felt it was important to designate 3PLs that were ecommerce qualified and experienced. Their online resource is a searchable database/directory for merchants looking for expert third-party ecommerce fulfillment and logistics services providers. Accessing the database, merchants are able to see each service provider’s featured capabilities, ideal client types, equipment and systems, contact information and more.

When AMS President Jay Catlin was asked why he believes AMS was selected as a leading 3PL provider, he responded, “What I believe sets AMS Fulfillment apart from so many other companies in our space is the extent to which we go in servicing our clients. Our approach to fulfillment services is pro-active. At AMS, we have a strong and experienced team of operations professionals, both in the front office and on the floor. Our team naturally and inherently becomes engrained in our clients’ businesses. We continually offer order management and operations-related advice, and collaborate with them to enhance efficiency and continuously improve the overall supply chain process.”

Catlin went on to explain how AMS is unique: “We are extremely adept at both wholesale/business-to-business fulfillment as well as ecommerce/direct-to-consumer.  We route product to virtually every large retailer in the U.S., from department stores to chain/drug/mass, and comply with their unique routing requirements. In addition, we are shipping 10,000+ ecommerce orders every day! Our clients love the fact that we can handle any pick-pack-ship fulfillment challenge that comes our way. Furthermore, we have become highly adept at warehouse management solutions that capitalize on our ability to fulfill all sales channels from a single inventory.”


Multichannel Merchant reaches key decision makers responsible for ecommerce, management, marketing and operations at companies that sell merchandise through multiple channels. This includes ecommerce, mobile, social, and catalog. Multichannel Merchant delivers original research, as well as in-depth analysis of trends and best practices. They also deliver news, tactical/how-to, executive summaries, technology and supplier comparisons, tip sheets and resource information. Multichannel Merchant helps companies sell & deliver products wherever and whenever the customer wants them – at home, work, store or other locations.



With Community Involvement, Everyone Wins

With Community Involvement, Everyone Wins!

There are mutually beneficial reasons for a company to be involved with the community in which it operates. Community involvement doesn’t just create a good public image, it can actually improve the quality of life of the local residents and give the employees of the company a reason to take pride in their employer.

AMS Fulfillment, headquartered in the Santa Clarita Valley of Southern California, has placed a high priority on community involvement since opening its doors for business. The programs that AMS has become involved with are almost too numerous to mention, but some, of which the company is most proud, have benefitted the community and the company greatly.

For AMS, hiring from the community is vital. AMS has made it a point to hire at-risk youth in cooperation with the Sheriff Department’s Youth Activity League, youth from the federal GAIN program, at-risk youth from the Santa Clarita’s YES program, developmentally disabled adults, veterans, interns from local high schools and community colleges, and the aging workforce. In addition, AMS gives hiring preference to candidates from the local community in the Santa Clarita Valley in order to benefit the community and benefit AMS.

Ken Wiseman, CEO of AMS and President of the SCV Sheriff’s Foundation, has a long-time personal working relationship with the Sherriff’s Department, being a part of the volunteer search and rescue team, and running the annual Golf Tournament fundraiser, now in its 9th year  . Ken recently expressed his great pride in the diverse workforce: “At AMS Fulfillment, we experience the satisfaction that comes from our shared mission each time we walk through our operations and sense the true wealth that comes from embracing our community.”

Among the many organizations that benefit from the involvement of AMS with the community is one that supports a segment too often overlooked… the aging population. In support of local seniors, one of the owners of AMS, David Catlin, and his wife Linda, dedicate time and effort to Senior Concerns. David is a member of the Board of Directors of Senior Concerns, and AMS CEO Ken Wiseman and President Jay Catlin support the organization as well.

Serving eastern Ventura County and western Los Angeles County, Senior Concerns’ focus is to enable people to create the best possible second half of life. Their wide range of programs are aimed at creating a positive aging experience for family caregivers and for all adults in the community.

Over the last year, their Adult Day Program provided 156,000 hours of social and cognitive stimulation for physically or cognitively challenged elders, prepared over 35,000 fresh hot lunches and light evening meals for the homebound, served over 12,000 lunches to community elders, provided 6,000 seniors with counseling about Social Security, Medicare, Medi-Cal and housing options, and the list goes on and on.

While supporting seniors may not benefit a company directly, it creates a great deal of good will and brings the executives of a company into closer understanding of the needs of the community that they would most likely not recognize if they were not personally involved.

One of the community outreach events that AMS employees enjoy most is the Sheriff Department’s annual toy drive. This annual Toy drive gathers gifts that are shared with families in need during the Holidays. Over the past several years there have been several donations of product from AMS clients that have been directed to this event, for which AMS is very grateful.

Another organization wholeheartedly supported by AMS executives and employees is the Domestic Violence Center of Santa Clarita. Betty-Lou Wiseman, Vice President of Client Services, is a former board member of this organization. For the past two years, AMS employees have run a rummage sale with clothing and items donated by the AMS employees, and in turn opened to the employees and their friends. All proceeds from the event are donated to the Center.

The Domestic Violence Center provides shelter bed nights to victims of domestic violence and their children seeking sanctuary, solace, and safety in an emergency. It responds to crisis hotline calls and provides supportive services to new outreach center clients.

These efforts, and many more, bring AMS into a close relationship with the Santa Clarita Valley community, and they bring employees together in ways that make the company a team and a family. Everyone wins when companies are involved in their communities.



Dimensional Pricing – How the New Fed Ex and UPS Rules Affect Fulfillment

It’s not news when FedEx and UPS decide to change their pricing, but it is big and potentially budget-breaking news when dimensional weight must be applied to every single package being shipped. The former pricing of these carriers called for dimensional weight to be applied primarily to air shipping. Only when a ground package was larger, with a dimensional size over 3 cubic feet or 5,184 cubic inches or more, did such pricing apply.

One might ask exactly what is dimensional weight pricing, and why have carriers made this change? This type of pricing calculates the size or amount of space a package takes up, relative to its weight. By implementing this pricing, carriers are looking to gain back some of the costs associated with shipping large, lightweight packages.

When the announcement was made, that effective December 29, 2014, major shipping carriers will put in place dimensional weight pricing on all ground shipments, fulfillment companies, who are in the business of warehousing and shipping products, began planning ahead of the change, putting their best expertise and technology forward in order to manage this change in their warehouses, for their clients.

Fortunately, due to commitments to the environment and overall efficient packaging, there are fulfillment companies in an excellent position to begin handling dimensional weight pricing: primarily those with a long-time commitment to choosing the proper size shipping box, and choosing the proper amount of packaging to assure safety of the contents.

In the industry, carelessness with regard to sizing is called ‘shipping air’. Shipping an oversized box is wasting space in a truck or plane, which is, of course wasteful of energy and damaging to the environment. So ‘green’ fulfillment companies already have an advantage in managing the impact of dimensional weight pricing.

One such company is Los Angeles-based AMS Fulfillment. In a recent interview with Jay Catlin, President of AMS, he underlined the importance of the next stage of preparing for dimensional pricing: minimize the dimensions, capture the dimensions in the system, and feed your clients accurate shipping cost information.

“First and foremost, we must continue to promote proper sized packaging,” Catlin said. “With dimensional weight coming into play for UPS and FedEx, companies should establish processes to efficiently choose the best shipping cartons for an outgoing order in pick and pack operations, especially those with items that tend to be bulky, awkward-shaped and lighter in physical weight.”

He explained that fulfillment operations must be prepared to capture the dimension information in the system, especially for clients who re-bill exact freight costs to their customers. “You’re not going to take a tape measure out, and you don’t want to hand-key dimensions into the system. We are coming up with technological and process solutions to help ensure we can efficiently capture dimension information in the system, whether we’re shipping the clients’ master cartons or picking and packing into generic cartons.”

Catlin pointed out that in addition to choosing the smallest packaging possible, and capturing the dimensions up front, a third consideration is the denominator. The denominator or divisor is an important factor in determining dimensional weight and thus the cost of shipping.

Dimensional weight is calculated by multiplying the carton’s length/width/height and dividing that number by the ‘denominator’ or ‘divisor’. The standard or published divisor is 166, but AMS has negotiated a higher divisor, which serves to reduce the dimensional weight of the outgoing package. For clients who utilize AMS Fulfillment for small parcel shipments that are impacted by dimensional weight, the higher number divisor will be extremely helpful in controlling the anticipated spike in shipping cost.

Dimensional weight rate increases by UPS and FedEx can’t be avoided and will negatively impact many businesses, especially those with products that are light, awkwardly shaped, or bulky, but proactive steps can and should be taken by fulfillment companies to minimize the impact.

For more information on the steps AMS Fulfillment is taking to minimize the impact of this new pricing on its clients, you may contact John Bevacqua by phone or email at the following: Office 661-705-7591, Cell 805-377-3422, John.Bevacqua@amsfulfillment.com.

Author: Amsfulfillment

Welcome to the AMS Fulfillment Blog!

Welcome to the AMS Fulfillment Blog! We are happy you have joined us. As leaders in the fulfillment industry we feel it is important to offer both general and in-depth information in order to help others understand more about fulfillment services and fulfillment needs. We work with major brands and some of the best companies, providing a wide variety of warehousing and fulfillment services. In other words, we know the industry very well. Please enjoy the information offered in this blog… we hope it is beneficial to you.

AMS Employs Youths From YAL Program

Los Angeles, CA, June 16, 2010 (PressReleasePoint) – Eleven youth involved in the Sheriff’s Dept. Val Verde Youth Activity League (YAL), were recruited into AMS Fulfillment to participate in AMS’s newly formed youth work program.

Deputy Brian Rooney, who runs the Val Verde Youth Activity League program, posted the opportunity to youth involved in his program and more than 20 responded with interest. Deputy Rooney commented, “I like the fact that AMS is recruiting through our program as this is an opportunity to youth who have already, through their involvement in the YAL program, demonstrated a desire to be responsible community members. Offering employment rounds out the value of our youth program.”

Ken Wiseman, CEO of AMS Fulfillment and Marco Pelaez, VP of Operations, were pleased to be offered the opportunity to recruit from the Sheriff’s Dept YAL program, thanks to the efforts of Deputy Rooney. Eleven youth ranging in age from 15 – 18 have already started the summer program. Ken stated, “They came to us professionally dressed, resumes in hand, and well briefed by Deputy Rooney on the important points to demonstrate during the interview and hiring process.” Marco added, “It was exciting to see their enthusiasm. These young adults are already establishing themselves as hard workers, and it’s our goal to make these positions just a starting point for more positions to come.” Ken continued, “I’m sure we all remember our first jobs, as they play an important role in our taking responsibility for our lives, and becoming productive members of the community.”

The creation of these positions is related to significant client growth at AMS Fulfillment as more companies, particularly in a tough economy, recognize the inherent value in outsourcing their distribution requirements. The new positions will be primarily supporting TOM’s Shoes; Umbro soccer equipment, apparel and shoes; and C1RCA, a leading skateboarder brand. TOM’s in particular has seen tremendous growth with their wonderful one-for-one model of donating one pair of shoes to a child in need for every one pair that they sell. AMS warehouses and distributes TOM’s shoes throughout US and Canada. Jay Catlin, AMS President offered his thoughts on both programs: “It seems fitting that the new positions are growing out of the TOM’s Shoes success and their model of helping others.”

About the Sheriff Youth Foundation

The Sheriff’s Youth Foundation was created in 1985, based upon the belief that crime prevention programs focused on youth are the key to developing safer communities. The Foundation’s objective is to increase community safety by fostering self-esteem and a sense of purpose, assisting youth to find value in themselves, to feel a sense of direction, and define who they are. The foundation supports two countywide programs; Success Through Awareness & Resistance (STAR) Program and the Youth Activity Leagues (Y.A.L.).

About AMS

With several facilities in the Los Angeles area and Vancouver BC, AMS Fulfillment offers turnkey distribution services for retail/wholesale and consumer-based client programs, including Electronic Order Processing, Internet/Ecommerce Services, Retail Product and Marketing Materials Fulfillment, High SKU Pick-Pack-Ship, Inventory Management, Complex Kitting and Assembly Services, Logistics/Transportation Management and Returns Processing Services. AMS is operated by a cohesive staff of fulfillment professionals who have experienced thousands of programs and managed a wide array of clients throughout their operating history. With this wealth of experience comes a proactive understanding of fulfillment operations which is used every day to the ultimate benefit of our clients. For more information, call 661-775-0611 begin_of_the_skype_highlighting              661-775-0611      end_of_the_skype_highlighting or visit www.amsfulfillment.com.

Four Star Distribution Chooses AMS Fulfillment

AMS (Advantage Media Services), the quality provider of fulfillment and customer care services, and Four Star Distribution, a San Clemente, California-based designer and distributor of innovative snowboarding and skateboarding equipment, apparel, and accessories, have teamed up to deliver goods to retail.

Click here for the full press release.