AMS Fulfillment Services Drop Ship Approach

The Drop Ship Approach

Many of AMS’ clients have internal accounting systems that manage order-related data, as well as all other critical areas for managing a business (AP/AR, financial reporting…etc.). In these circumstances, AMS and its clients generally utilize both systems for order management, where pre-paid (or term-based) order files are sent electronically (EDI, FTP, XML) from the client to AMS, and return files are sent to the client with order detail, inventory detail and returns information. In this environment, both systems are being utilized for order management, with our clients continuing to operate their businesses within the familiar environment of their internal accounting systems. Clients are also able to access order and inventory data from AMS’ InOrder system at any time via the Internet, or by having AMS email key reports as often as they are needed.

For some of AMS’ Direct Response clients (DRTV / Infomercial), we offer a number of Order Management solutions for at home customer orders. Clients may choose to utilize a number of best-of-breed Direct Response Fulfillment systems to consolidate orders from various entities such as the inbound telemarketing companies, process credit card payments, manage continuity programs, and provide a customer service interface for returns, exchanges, credits (etc.). AMS has worked with a number of robust Direct Response fulfillment programs, and this history has served us well as data communications have become a seamless routine.